Open To Work
Jason Jones
Oklahoma City
Summary
Results-driven manager with expertise in loan processing, compliance management, and customer service. Proven ability to optimize workflows and enhance team performance, ensuring efficient operations and exceptional service delivery.
Overview
16
16
years of professional experience
Work History
Manager
Family Auto Finance OKC, LLC
Oklahoma City
07.2017 - Current
- Led daily operations to ensure efficient loan processing and customer service.
- Facilitated interdepartmental communication to streamline workflow.
- Resolved customer inquiries and complaints with effective problem-solving techniques.
- Monitored staff performance and addressed issues.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Ensured compliance with financial regulations and internal policies.
- Established relationships with banking partners to secure favorable terms on financing arrangements.
- Maintained precise inventory records to support efficient stock management.
- Developed and implemented inventory control procedures, enhancing stock management.
Sales Associate
Joe Cooper Auto Group
Oklahoma City
04.2017 - 06.2017
- Described merchandise and explained use, operation, and care to enhance customer understanding.
- Adhered to company initiatives, contributing to team achievement of established goals.
- Attended weekly team meetings to review performance goals and objectives.
- Sold various products by explaining unique features and educating customers on proper application, leading to increased customer satisfaction.
Sales Associate
Bob Moore Auto Group
Oklahoma City
04.2010 - 03.2017
- Assisted customers in selecting vehicles that met their needs.
- Conducted product demonstrations that showcased vehicle features and benefits, enhancing customer understanding.
- Facilitated financing options in collaboration with finance team, simplifying process for customers.
- Maintained knowledge of dealership promotions and incentives for effective selling.
- Upsold additional items tailored to customer interests, increasing overall sales value.
- Built and maintained relationships with peers and upper management to drive team success.
- Provided accurate information about products, prices and services.
Education
High School Diploma -
Marshall County High School
Benton05-1996
Skills
- Compliance management
- Risk assessment
- Loan processing
- Workflow optimization
- Inventory control
- Relationship management
- Customer service
Military
- 1999-2008 United States Navy
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteHybridRemoteSalary Range
$45000/yr - $200000/yrTimeline
Manager
Family Auto Finance OKC, LLC
07.2017 - Current
Sales Associate
Joe Cooper Auto Group
04.2017 - 06.2017
Sales Associate
Bob Moore Auto Group
04.2010 - 03.2017
High School Diploma -
Marshall County High School