Summary
Overview
Work History
Education
Skills
Timeline
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Jason Julander

Spanish Fork,UT

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

12
12
years of professional experience

Work History

Returns Customer Representative

Mountainland Supply
09.2022 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Responded to customer calls and emails to answer questions about products and services.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Maintained courteous, friendly atmosphere for guests to increase overall satisfaction and customer service standards.

Yard Lead

Mountainland Supply
09.2020 - Current
  • Maintained organized work area by cleaning and removing hazards.
  • Made sure that products were produced on time and are of good quality.
  • Had to be a creative problem solver. Capable of understanding the system in place.
  • Have a decent knowledge in physics. from forklift movements, product steadiness, and center of balance.
  • Maintained maintenance on equipment.
  • Kept the record of all damaged product.
  • Report unsatisfactory performances.

Inventory Surveys

Couguar Envirmental
04.2016 - 03.2019
  • Completed physical inventory counts each designated locations.
  • Performed data entry and completed proper paperwork.
  • Recorded information, Tree species, ages, and diseases to keep records current and accurate.
  • Beware of your surroundings for wildlife dangers, protected/private land.
  • Made sure to keep vehicles in great running condition.
  • Be able to determine various trees and plant species.

Concrete Cutter

Neils Concrete Cutting
05.2011 - 01.2016
  • Demolished and repaired old concrete surface
  • Layout and mark lines.
  • Properly set up equipment. Including the Wall saw.
  • Adhere to PPE and safety regulation to maintain safe working environment.
  • operate hydraulic saws.

Education

High School Diploma -

Spanish Fork High School
Spanish Fork, UT
05.2007

Skills

  • Manage Research
  • Problem solving under pressure
  • Inbound Call Answering
  • High awareness for me in my surroundings
  • Fnternal knowledge of how physics work
  • Forklift maintenances, repair, and operating
  • Organizing and executing though out plans

Timeline

Returns Customer Representative

Mountainland Supply
09.2022 - Current

Yard Lead

Mountainland Supply
09.2020 - Current

Inventory Surveys

Couguar Envirmental
04.2016 - 03.2019

Concrete Cutter

Neils Concrete Cutting
05.2011 - 01.2016

High School Diploma -

Spanish Fork High School

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Jason Julander