Jason Justice
Tacoma,WA
Summary
Responsible and friendly professional makes customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.
Overview
7
7
years of professional experience
Work History
Prestige Beauty Advisor
Ulta
Tacoma, WA
09.2023 - Current
- Greeted customers and identified their needs through product knowledge.
- Demonstrated products to customers and provided advice on suitable options.
- Maintained a professional attitude towards clients while providing excellent customer service.
- Assisted in the organisation of promotional activities such as special offers, displays and price changes.
- Consulted with customers to determine their needs and desired results for beauty treatments.
- Conducted skin analysis and recommended appropriate skincare regimes for customers.
- Advised clients on the use of various cosmetic products including creams, lotions, gels and sprays.
Lead Barista
Fred Meyer
Tacoma, WA
04.2021 - 09.2023
- Supervised and trained baristas to ensure adherence to company policies and procedures.
- Demonstrated exceptional customer service skills, resolving customer complaints in a professional manner.
- Ensured that all beverages were prepared according to recipes and presented in an attractive manner.
- Developed effective relationships with customers through friendly interactions and excellent product knowledge.
Cosmetics Department Manager
Walgreens
Tacoma, WA
10.2020 - 04.2021
- Developed and implemented customer service standards for the cosmetics department.
- Collaborated with vendors to ensure product availability and quality.
- Provided training, guidance, and support to sales associates in the cosmetics department.
Front End Supervisor
Cashwise
Williston, ND
05.2019 - 07.2020
- Maintained accurate records of inventory, sales, and employees.
- Trained new employees in customer service techniques and store policies.
- Resolved customer complaints in a professional manner.
- Provided excellent customer service by assisting customers with their needs or inquiries.
Cashier Team Lead
Circkle K
Mooresville, NC
03.2018 - 02.2019
- Assisted cashiers with resolving customer complaints and inquiries.
- Provided guidance to cashiers on how to accurately ring up customers' purchases.
- Trained new cashiers on proper use of registers and store policies.
Education
High School Diploma -
Monterey High School
Monterey, CA07-2016
Skills
- Client Relationship Building
- Exceptional customer service
- Professional telephone demeanor
- Sales proficiency
- Order Placement
- Money Handling
- Cash handling experience
- Team collaboration abilities
- Organizational abilities
- Customer Engagement
- Customer Service
- Retail experience
Timeline
Prestige Beauty Advisor
Ulta
09.2023 - Current
Lead Barista
Fred Meyer
04.2021 - 09.2023
Cosmetics Department Manager
Walgreens
10.2020 - 04.2021
Front End Supervisor
Cashwise
05.2019 - 07.2020
Cashier Team Lead
Circkle K
03.2018 - 02.2019
High School Diploma -
Monterey High School