Jason Kiamco
Long Beach,CA
Summary
Seasoned professional with a proven track record at Veyer Logistics, adept in customer service and theft prevention. Excelled in team leadership and guest relations, significantly enhancing customer satisfaction and security. Demonstrated exceptional attention to detail and a positive attitude, ensuring timely and safe deliveries. Skilled in navigating high-pressure environments with patience and understanding.
Overview
15
15
years of professional experience
Work History
Driver /Route Service Representative
Veyer Logistics
Signal Hill, CA
08.2019 - Current
- Followed all relevant traffic laws and safety regulations.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Delivered goods and products to customer on time and in excellent condition.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
Driver
Fed Ex Ground
Anaheim, CA
07.2015 - 08.2019
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Fostered culture of safety and compliance, leading by example and encouraging peers to follow suit.
Lead Server / Event Security Guard
TGI Fridays
Compton, CA
06.2010 - 07.2015
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Collaborated with kitchen staff to ensure accurate and timely delivery of meals, resulting in higher customer satisfaction rates.
- Checked and verified photo identification prior to granting bar access.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Sales Clerk / Loss Prevention
CVS Pharmacy
Long Beach, CA
06.2009 - 07.2011
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
- Developed strong relationships with customers, driving repeat business and loyalty.
- Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
- Supported colleagues during busy periods, ensuring balanced workloads and efficient operations throughout the store.
- Patrolled store premises to detect and prevent shoplifting and security breaches.
- Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
- Reduced inventory shrinkage by implementing effective loss prevention strategies and procedures.
- Conducted daily store walk-throughs to identify potential security risks.
Education
High School Diploma -
Long Beach Polytechnic High School
Long Beach, CA06.2008
Skills
- Customer Service
- Punctual and Reliable
- Patience and understanding
- Attention to Detail
- Team Leadership
- Positive and Friendly Attitude
- Detail Oriented
- General security
- Guest Relations
- Theft Prevention
- Exceptional customer service
- Guest Engagement
REFRENCES
PROFESSIONAL REFRENCES
Raul Barriga
Service Area Manager
Veyer Logistics
1 (909) 900-8602
Tony Rosales
Front Of House Manager
TGI Fridays
1 (562) 964-1678
Timeline
Driver /Route Service Representative
Veyer Logistics
08.2019 - Current
Driver
Fed Ex Ground
07.2015 - 08.2019
Lead Server / Event Security Guard
TGI Fridays
06.2010 - 07.2015
Sales Clerk / Loss Prevention
CVS Pharmacy
06.2009 - 07.2011
High School Diploma -
Long Beach Polytechnic High School