Seasoned Area Supervisor dedicated to streamlining operations and maximizing team performance. Driven to improve processes and reduce costs with hands-on management style. Bringing strong communication, planning and problem solving abilities
Overview
14
14
years of professional experience
Work History
ICQA Area Supervisor
The Home Depot Distribution Center
Plant City, FL
06.2021 - Current
Responsible for up keeping of inventory
Performing accuracy and inventory audits
Managing the RTV process
Ensure building compliance to inventory control and quality assurance processes
Slotting the process of predetermining storage locations for product expected to be received and stocked by the facility.
Resolve exceptions that are identified on products at the DFC which include overages, shortages, damages, defective products, and wrong SKUs
Managing Outbound Exceptions to ensure customer orders are fulfilled.
Cross functionality with all aspects of the building Inbound,Outbound,&MDO.
Work with other areas to ensure processes are met
MDO Area Supervisor
The Home Depot Distribution Center
La Vergne, TN
06.2020 - 06.2021
Collaborated with internal teams to streamline operations across materials handling, production, and shipping
LTUA/CSAT Captain- goal to improve customer service experience by networking with peers to discuss best practices
Oversaw day to day operations of the business to ensure tasks were completed accurately, safely, and efficiently
Acted as MDO Manager (several occassions)
Led leadership calls for weekly delivery agent review with senior leaders
Flooring Department Supervisor
The Home Depot
Murfreesboro, TN
09.2019 - 06.2020
Review the top and bottom department classes; develop game plans to improve sales
Develop associates by providing weekly feedback & game plans, utilizing blueprints and Knowledge Depot resources
Independently delegate and assign tasks to direct reports & assist with tasking and customer service
Ensure accurate on hands across department
Tool Rental Department Supervisor
The Home Depot
West Melbourne, FL
05.2018 - 09.2019
Established performance goals for employees and provided feedback on methods for reaching those milestones
Increased efficiency and team productivity by promoting adherence to operational best practices and company policy
Completed performance evaluations and reviews for direct reports
Provide knowledgeable support for the safety and operation of tools, equipment and vehicles throughout the rental period
Monitor department performance in print packet for Fleet Down tools, TRC cycle time for customer repairs, & Op Profit vPlan
Receiving Department Supervisor
The Home Depot
West Melbourne, FL
02.2017 - 05.2018
Managed in bound and out bound store inventory
Gathered and processed merchandise returns
Maintained safe, efficient and well-organized stockroom
Verified deliveries against paperwork and contacted vendors to resolve discrepancies
Maintained hazardous materials compliance per OSHA guidelines
Ensured strong safety culture among team
Supervise and support direct reports & assist with tasking as needed
Specialty Department Supervisor Of Millwork
The Home Depot
West Melbourne, FL
08.2016 - 02.2017
Managed and maintained inventory
Served customers and resolved customer order issues quickly
Execute Specialty Standards
Plumbing Department Supervisor
The Home Depot
West Melbourne, FL
01.2016 - 08.2016
Review the top and bottom department classes; develop game plans to improve sales
Independently delegate and assign tasks to direct reports & assist with tasking and customer service
Ensure accurate on hands across department
Freight Team Department Supervisor
The Home Depot
West Melbourne, FL
07.2015 - 01.2016
Unloaded/sorted trucks in a timely manner
Ensured stock was put away quickly and efficiently
Trained associates on various pieces of lift equipment
Independently delegate and assign tasks to direct reports
Supervise and support direct reports & assist with tasking as needed
Partner with store leadership to review freight received during the day, identify areas of concern, recovery needs, and pallets in overheads needing to be packed down
Operations Associate
The Home Depot
West Melbourne, FL
04.2010 - 07.2015
Worked various positions throughout the store during this time
Education
High School Diploma -
Foxcroft Academy
Dover-Foxcroft, ME
05.2004
Skills
Builds effective teams
Courageous leader
Resourceful
Business insight
Develops talent
Customer focus
Accomplishments
Promoted to Key Carrying Department Supervisor in 2016
Promoted to DC Area Supervisor in 2020
Voice of the Associate Committee Lead
Team Depot Captain (several district grants approved, managed, and completed) Jan 2018-current
In-Focus Team Member 2015-current
Inventory Management Captain.
Lift Equipment Trainer
Completed Department Supervisor Advanced Development Training 2019