Summary
Overview
Work History
Skills
Roles And Responsibilities
Leadership Experience
Communication Skills
Timeline
Generic

Jason Kung

Burbank,CA

Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Overview

30
30
years of professional experience

Work History

Passenger Services Supervisor

ABM Aviation
12.2023 - Current
  • Overseeing aviation operations, managing agents, ensuring compliance with LAWA regulations, and providing exceptional customer service
  • Also responsible for customer and agent’s safety, developing strategies to improve Aviation Operation and maintain “Key” relationship with our client.

Transportation Supervisor

Daniel’s Sharp Health
07.2022 - 10.2023
  • Coordinated daily transportation operations, including scheduling and routing of drivers.
  • Monitored driver performance and provided feedback to ensure compliance with safety regulations.
  • Maintained accurate records of vehicle maintenance, mileage logs, fuel usage, and other related information.
  • Managed team of drivers to ensure timely delivery of goods while adhering to applicable laws and regulations.

Account Supervisor

CR England
09.2019 - 07.2022
  • Maintained relationships with existing customers through regular communication and follow-ups.
  • Resolved client issues in a timely manner by providing creative solutions.
  • Monitored driver performance and provided feedback to ensure compliance with safety regulations.
  • Managed team of drivers to ensure timely delivery of goods while adhering to applicable laws and regulations.

General Manager

Regal Cinemas
04.1994 - 12.2018
  • Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.

Skills

  • Quality Assurance
  • Training and mentoring
  • Project Management
  • Account Management
  • Technical Support
  • Call Center Operations
  • Safety Management
  • Route Optimization
  • Transportation Regulations
  • Dispatch operations

Roles And Responsibilities

Overseeing aviation operations, managing agents, ensuring compliance with LAWA regulations, and providing exceptional customer service. Also responsible for customer and agent’s safety, developing strategies to improve Aviation Operation and maintain “Key” relationship with our client.

Leadership Experience

Successfully led a team to exceed United Aviation goals while maintaining excellent customer satisfaction.

Communication Skills

Implemented and maintained operation procedures that improve efficiency with passenger’s service and streamline operations.

Timeline

Passenger Services Supervisor

ABM Aviation
12.2023 - Current

Transportation Supervisor

Daniel’s Sharp Health
07.2022 - 10.2023

Account Supervisor

CR England
09.2019 - 07.2022

General Manager

Regal Cinemas
04.1994 - 12.2018

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Jason Kung