Jason Labrador
Hillside,IL
Summary
Results-driven Dock Agent with AGI Cargo, skilled in optimizing logistics processes and enhancing operational efficiency. Demonstrated problem-solving abilities and effective communication, leading to improved customer satisfaction. Proven track record in inventory management and order fulfillment, ensuring timely deliveries while maintaining safety standards. Committed to fostering teamwork and a positive work environment.
Overview
12
12
years of professional experience
Work History
Dock Agent
AGI Cargo
03.2019 - Current
- Coordinated cargo shipments, ensuring timely delivery and compliance with regulatory requirements.
- Assisted in tracking inventory levels using warehouse management systems for improved accuracy.
- Communicated effectively with suppliers and customers to resolve shipping inquiries promptly.
- Analyzed shipment data to identify trends and enhance operational efficiency within logistics processes.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Frequently inspected production area to verify proper equipment operation.
- Loaded Truck Trailers for outbound shipping as well as off Loaded Air freight Cargo weight and dims of all Air freight Cargo
- Stage Air freight Cargo to it's proper Airline location Export and Import Air freight Cargo as well
Warehouse Agent
Airport Logistics Group
07.2018 - 07.2019
- Operated forklifts and hand trucks to transport materials within warehouse efficiently.
- Verified incoming shipments for accuracy, ensuring proper documentation and condition of goods.
- Assisted in inventory management by conducting regular stock counts and maintaining organization.
- Collaborated with team members to streamline packing processes, enhancing overall workflow efficiency.
- Implemented improvements in sorting methods, reducing processing time for outgoing shipments.
- Checked packages and merchandise for damage and notified vendors.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Adhered strictly to OSHA guidelines when handling hazardous materials, protecting both personal health as well as that of fellow workers.
- Operated various types of material handling equipment safely and efficiently, reducing manual labor requirements.
- Provided excellent customer service when resolving issues related to incorrect or damaged shipments, leading to increased customer satisfaction ratings.
Warehouse Associate
Lsk Sky Chefs
03.2014 - 06.2018
- Operated forklifts and pallet jacks to transport materials efficiently across warehouse.
- Assisted in inventory management by tracking stock levels and organizing products systematically.
- Collaborated with team members to maintain safety protocols and ensure a clean work environment.
- Packaged orders accurately for timely shipment, reducing delays in delivery processes.
- Implemented new organization systems that improved space utilization within the warehouse.
- Conducted regular quality checks to verify product standards and minimize errors in shipments.
Education
No Degree -
Carl Shurz High-school
Chicago, ILSkills
Problem-solving skills
Positive attitude
Customer service and care
Problem-solving
Clear communication
Flexible schedule
Order fulfillment
Attention to detail
Teamwork
Teamwork and collaboration
Problem-solving abilities
Multitasking
Reliability
Active listening
Effective communication
Decision-making
Timeline
Dock Agent
AGI Cargo
03.2019 - Current
Warehouse Agent
Airport Logistics Group
07.2018 - 07.2019
Warehouse Associate
Lsk Sky Chefs
03.2014 - 06.2018
No Degree -
Carl Shurz High-school