Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jason Labrecque

Hooksett,NH

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Department Manager

The Home Depot Inc
04.2023 - Current
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.

  • Communicated with managers of other departments to maintain transparency.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Created and enforced department policies, procedures and standards to establish productivity and quality.
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Developed and implemented useful inventory management strategies to maximize sales and reduce costs.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Launched quality assurance practices for each phase of development
  • Developed detailed plans based on broad guidance and direction.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.

Head Cashier

The Home Depot Inc
10.2022 - 04.2023
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • In charge of 40 accociates
  • Helped customers complete purchases, locate items, and join reward programs.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Processed both cash and card purchases and returns.
  • Educated employees on register use, merchandising, and customer service.
  • Led cashiers and associates in providing thoughtful customer service.
  • Mentored new team members on POS system operation, customer service strategies, and sales goals.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Managed staffing levels to provide optimal support for cash register operations.

Cashier

The Home Depot
06.2022 - 10.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Sales increased by 10% within my first month
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.

Education

High School Diploma -

Londonderry Senior High School
Londonderry, NH
06.2023

Skills

  • Information Confidentiality
  • Inventory and Supply Management
  • Advertising Techniques
  • Persuasive Negotiations
  • Monitor Equipment
  • Business Process
  • Coaching and Mentoring
  • Safety and Security
  • Supervisor
  • Scheduling
  • POS Software

Certification

  • Forklift License
  • Reach Truck License
  • Portable Loading dock License
  • Electric Pallet jack License
  • Electric ladder License
  • Order Picker Licence

Timeline

Department Manager

The Home Depot Inc
04.2023 - Current

Head Cashier

The Home Depot Inc
10.2022 - 04.2023

Cashier

The Home Depot
06.2022 - 10.2022

High School Diploma -

Londonderry Senior High School

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Jason Labrecque