JASON LAMARSNA
Kansas City,KS
Summary
Hard-working professional with experience in consultative sales, customer loyalty, and contract negotiation & management. Frequently praised as proactive by peers, I can be relied upon to help your team achieve its goals. Efficient professional with several years of experience and proven knowledge of customer needs assessment, customer retention, and direct mail marketing. Aiming to leverage my abilities to successfully fill the Manager role on your team.
Overview
33
33
years of professional experience
Work History
Assistant Market Manager
The Home Depot
01.2020 - 05.2024
- Improved overall store aesthetics by working closely with visual merchandising teams on layout design and product placement.
- Conducted thorough market research to identify new opportunities for growth and expansion.
- Increased market share by developing and implementing targeted marketing strategies.
- Spearheaded successful product launches by collaborating closely with marketing departments on promotional efforts.
- Enhanced customer satisfaction with exceptional service and proactive problem resolution.
- Mentored junior team members, fostering a supportive environment that encouraged professional development.
Market Supervisor
The Home Depot
01.2018 - 01.2020
Measure Technician
Home Depot
03.2017 - 03.2018
- As a measure technician, I was responsible for inspecting and providing floor plans to customers to help them in their home flooring project
- I would present customers with issues and other opportunities to ensure their home project goes without any issues.
- Increased hard surface conversion by 26% by issuing flooring samples in the field to allow customers to visually choose a better more suited product for their project.
Logistics Chief Petty Officer
United States Navy
09.1991 - 02.2013
- Responsible for the oversight of 15 measure technicians located throughout the New England Region
- Liaison to 64 stores and 5 districts
- Responsible for the oversight of six measure technicians located throughout the state of Maine
- Audited associates drawings and provided sound feedback
- Created detailed reports documenting all measurements taken during inspections
- Utilized calipers, micrometers, optical comparators, height gages, and other precision measuring instruments
- Identified areas where improvements could be made in existing measurement systems or procedures
- Demonstrated ability to interpret engineering drawings and specifications accurately
- Communicated with customers and vendors to exchange information regarding products, materials and services
- Analyzed customer feedback data in order to identify areas of improvement within the logistics process
- Monitored market trends closely in order to adjust organizational strategy when needed
- Coordinated with vendors to develop and maintain strong relationships that would benefit the organization's long-term goals
- Developed and managed logistics operations to ensure efficient transportation of goods with accurate inventory tracking
- Ensured safety protocols were followed while handling hazardous materials in accordance with regulatory guidelines.
Education
Skills
- Daily Timekeeping
- Pricing Strategies
- Customer Satisfaction
- Revenue Growth
- Conflict Resolution
- Team Growth
- Computer Operating Systems
- Employee Performance Evaluations
- Operational Planning
- Professional Relationships
- Customer Inquiries
- Constructive Feedback
- Talent Pipelining
Recognition
- Platinum Homer Award, 2023
- Team Depot Captain, 2023
- Homer Fund Captain, 2023
- Associate of the Year, 2022
Personal Information
Title: ASSISTANT MARKET MANAGER
Volunteer Experience
- Regional Captain, Home Depot, 01/2023
- Captain, Homer Fund, 01/2023
References
References available upon request
Timeline
Assistant Market Manager
The Home Depot
01.2020 - 05.2024
Market Supervisor
The Home Depot
01.2018 - 01.2020
Measure Technician
Home Depot
03.2017 - 03.2018
Logistics Chief Petty Officer
United States Navy
09.1991 - 02.2013