Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Amazon Delivery Driver
PCI
03.2024 - Current
Delivered packages to customer doorsteps and business offices.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Operated vehicle safely in highly congested areas with no traffic violations.
Kept detailed mileage and fuel reports to track overall fuel costs.
Completed on-time deliveries by choosing best and most efficient routes.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Loaded truck and properly secured items to prevent damage for deliveries.
Expedited deliveries to meet customer deadlines and requirements.
Verified accuracy of all deliveries against order forms.
Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Inspected and maintained delivery vehicles regularly to keep in safe working order.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Managed customer inquiries and complaints in polite and professional manner.
Inspected load security and checked for damages.
Successfully avoided time delivery delays by carefully planning best routes.
Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Loaded and unloaded various delivery vehicles with correct order and balancing.
Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
Protected people and equipment from hazardous materials by using correct procedures.
Minimized company liability and risks to loads by obeying traffic laws.
Identified mechanical issues, completed basic repairs and reported serious concerns to management.
Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Filled out load paperwork and DOT-mandated log books.
Documented mileage, deliveries, pickups, customer issues and damages.
Drove truck in urban and rural areas to expertly make high volume of deliveries.
Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
Fostered positive working relationships with regular customers.
Independent Contractor - Handyman Service
04.2012 - Current
Experienced Cable Installer has wide knowledge of installation of a variety of telephone, security systems and networking equipment for both residential and commercial structures
Able to troubleshoot problems with existing equipment and has own tools
Have completed intensive cable installation field technician training
Installation/Mounting of various types of television and stereo and networking equipment
Painter with experience in both residential and commercial painting sites
Extensive knowledge of types of paint and surfaces on which to use them, knowledge of blueprints and building plans and able to assist in design and implementation of texture, design, lettering, etc
On exterior walls and surfaces
Experience in installation of various types of flooring, not limited to hard wood, laminate, carpet (rolls & tile)
Fervid Automotive Mechanic/detailer adept at testing, inspecting and repairing equipment and systems
Committed to thoroughly examining parts to ensure cost-effective, timely repairs, etc
Specializes in performing preventative maintenance
Able to install/rotate/mount and balance automotive tires
Motivated Facility Maintenance Technician with a proven track record of implementing maintenance tracking systems
Specializes in CAT 5 and CAT 6 installation, repair, and testing
Promotes the safe operation of all electrical circuits, wires, and operation equipment through careful repairs and preventative maintenance
Meticulous Custodian providing janitorial services for homes and businesses upon request
Organized, diligent, and skilled in handling multiple cleaning and minor repair projects at the same time
Focused and dedicated to high standards of cleaning and service
Reliable
Detail-oriented
Janitorial equipment familiarity
Buffing and waxing
Snow removal
Excellent communication skills
Organized
Team player
Clean driving record
Service-focused
Leaf blowing
Greenhouse/Nursery Technician (Seasonal)
Randall Farm
06.2023 - 02.2024
Performs the full range of horticultural tasks including watering, fertilizing, weeding, transplanting, cleaning, pruning, grooming, moving, and spacing for a variety of plants and crops
Performs plant propagation techniques to include seeds, cuttings, grafting, and divisions
Implements and carries out the scheduling, propagation, cultivation, record-keeping, and maintenance of a large variety of plants
Maintains assigned greenhouse/nursery area
Washes pots, sweep floors, and cleans production areas
Installs, transplants, and/or removes plants
Performs various horticultural support tasks such as pruning, mulching, seeding, deadheading, weeding, and staking
Assists with unloading and delivery of plants to various Commission sites
Selects and prepares plants for use as centerpieces or to display for Commission events
Installs, transplants, and/or remove plants as needed from greenhouse or Commission sites
Maintain optimum growing environment
Identifies ideal greenhouse growing conditions which include temperature control, humidity watering, lighting, sanitation, and fertility
Monitors temperatures and heating and cooling equipment
Maintains appropriate plant inventory
Assists higher-level technicians with implementing plant production
Will be responsible for monitoring environmental conditions of greenhouse and utilizing internal control system of assigned areas
Inspects for insect, weed, or disease infestations and is responsible for notification of other staff members of possible pathogen outbreaks
Assists in identifying problems due to particular plant diseases, pests, and weeds
Operates trimmers, mowers, tractors, and other light to medium equipment to maintain facility and grounds or prepare greenhouse/nursery areas for planting or irrigation
Closes and opens greenhouse
Assists with building and equipment safety and security compliance
May direct and guide activities of other subordinate technicians, seasonals, and volunteer staff
Provides training and technical assistance in horticulture practices and the operation of equipment
May assist with inspections of project work
Enforces facility policies
Maintains records of plant, plant growth, nutrient/pesticide use, and plant inventories
Researches and evaluates items for greenhouse/nursery purchases
Makes recommendations regarding supplies and materials
Writes routine reports
Recommends and assists with routine maintenance and repairs of greenhouse, nursery, or facility grounds and related equipment
Performs routine cleaning
Implements safety training standards
Maintains preventative maintenance records
Route Service Representative
Nixon Medical
06.2022 - 03.2023
Delivered products and managed inventory to our customers, loaded and unloaded trucks daily while checking for accuracy of products to be delivered
Built a rapport with customers in a fast-paced, constantly moving environment
Recommended new products to our customers and renewed service agreements
Gardener
National Park Service
08.2015 - 03.2020
Assured that proper pruning, watering, weeding, planting, fertilizing, cleaning, mulching, pest control, and equipment operation was carried out in assigned area (following industry standards)
Assisted in the establishment of procedures for landscape management including the care of annual bedding plants, tropical foliage plants, interior plants, woody plants, herbaceous perennials, new installations, fertilization, chemical weed control, pest control, and safety
Performed various tasks involved in the grading and seeding of lawns and/or planting beds using hand tools (i.e., picks, shovels, rakes, etc.)
Prepared, seeded, planted, and transplanted by adding amendments, cultivating, and grading using knowledge of correct conditions (chemical composition, depth, moisture, temperature, humidity, and ventilation requirements to encourage germination and growth)
Inspected all walkways, hardscaping, and signage daily and cleared debris utilizing a power blower, pressure washer, brushes, rags, or other equipment, as appropriate
Park Maintenance – Custodial (Seasonal)
National Park Service
01.2015 - 08.2015
General maintenance and custodial duties for the national mall and surrounding monuments
Park Maintenance – Custodial (Seasonal)
Maryland – National Capital Parks and Planning Commission
08.2014 - 06.2015
General maintenance and custodial duties for Southern Prince George's County Parks and Recreation locations
Package Handler/Delivery Driver (Seasonal/Adhoc)
United Parcel Service (UPS)
12.2012 - 01.2013
Responsible for driving light truck to deliver products to customers; Load and unload items; Perform vehicle safety checks before departure; Report any safety concerns immediately to company management; Assist customers in a professional, polite, and prompt manner; Maintain and clean delivery vehicles
Take and study orders for package picking and ensure that they are understood properly; Read package information (address, barcode and label) to determine where to look for package; Pick packages from storage areas and ensure that the information provided on them coincides with work orders; Ensure that packages are loaded onto forklifts and transported to packaging areas; Load packed cartons onto conveyor belts so that they can be delivered to loading areas; Assist in loading delivery trucks with prepared packages; Make sure that packages are safely stacked in trucks and that all coinciding paperwork is provided to the delivery personnel; Ensure that cycle counting and inventory control procedures are handled in an efficient manner; Ensure general maintenance and cleaning of all work areas to ward of possible hazard
Release of Information (ROI) Specialist
HealthPort – MEDSTAR Georgetown University Hospital
09.2011 - 04.2012
Compile, process, and maintain medical records of hospital and clinic patients in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements of the health care system
Process, maintain, compile, and report patient information for health requirements and standards in a manner consistent with the healthcare industry's numerical coding system
Retrieve patient medical records for physicians, technicians, or other medical personnel
Protect the security of medical records to ensure that confidentiality is maintained
Release information to persons or agencies according to regulations
Review records for completeness, accuracy, and compliance with regulations
Plan, develop, maintain, or operate a variety of health record indexes or storage and retrieval systems to collect, classify, store, or analyze information
Process patient admission or discharge documents
Compile and maintain patients' medical records to document condition and treatment and to provide data for research or cost control and care improvement efforts
Enter data, such as demographic characteristics, history and extent of disease, diagnostic procedures, or treatment into computer
Transcribe medical reports
Identify, compile, abstract, and code patient data, using standard classification systems
Process and prepare business or government forms
Recreation Aid/NF-0189-1
99th Support Group, 99th Services SQ
10.2008 - 04.2009
While assigned to the Nellis Lanes Bowling Center it was my responsibility to assure the smooth operation of the bowling facility in accordance with established management policies and Air Force Directives
My duties include: Assigning lanes, rental/or sale of equipment and merchandise; Collection of money for bowling fees, locker fees, shoe fees; Maintenance of accountability records; Making nightly deposits for lanes and snack bar; Assurance of adequate maintenance, sanitation, and cleanliness of the bowling facility; Assurance of security in regards to all entrances and exits and all other Counter control duties including answering phones, handling customer questions and or concerns, etc
Cable Technician/Lineman
TekSystems, Inc. Staffing Services
07.2007 - 04.2009
While assigned to TekSystems, Inc as a contract employee it is my responsibility to install, replace, repair and test CAT 5 and CAT 6 cable in residential and commercial structures as required, using hand/motorized tools, following installation diagrams, work orders, service orders, AWAS (Laptop PC) and blueprints
Service Technician/Lineman
Verizon, Inc.
02.2006 - 06.2006
While assigned to Verizon it was my responsibility to install, replace, repair and/or rearrange service drops, aerial, buried and underground cables, and associated inside/outside wiring (aerial and buried)
It was also my responsibility to connect drops, local cables, and inside/outside wiring to a variety of terminals, make various attachments to poles, buildings, etc., as required, using hand/motorized tools, following installation diagrams, work orders, service orders, AWAS (Laptop PC) and blueprints
I then tested and inspected wiring to ensure that activities performed and all services installed functioned properly; tested cable air pressure systems and performed maintenance as required; installed fiber-optic cable to curb terminals; performed maintenance splicing (copper/fiber); performed cable pair recovers for new work orders and maintained all analog/digital CXR systems (subscriber)
Automotive Technician
Ken Dixon Automotives
01.2006 - 02.2006
While assigned to Ken Dixon Automotives it was my responsibility to remove, troubleshoot and repair faulty equipment on vehicles
It was also my responsibility to assess, verify and repair manufactured defects and recalled vehicle parts
Shipping/Receiving Clerk
Logistics Applications, Inc.
08.2005 - 12.2005
While assigned to LAI, my daily responsibilities involved the accomplishment of a complete warehousing operation involving one or a combination of functions such as receiving; storing; issuing; and shipping
I was also responsible of loading and unloading trucks, vans, or other conveyances; moving supplies and materials to their proper locations; stacking materials for storage and binning; making note of items moving out so that more supplies can be reordered when number of items is getting low
Moves and arranges heavy pieces of furniture, equipment and appliances
Lifts and carries items such as packages, cartons, boxes, tools, supplies, etc
To specified locations
Cross trained on serial coding and bar coding for government furnishings and technical equipment
31 Lima- Cable Systems Installer- Maintainer
RSGS- Alpha Squadron, United States Army
11.2003 - 11.2004
Company Overview: NATO, SHAPE Belgium
While assigned to RSGS, I was responsible for installing, operating and performing unit level maintenance on cable and wire systems, to include Digital Group Multiplexers (DGM), Remote Multiplexing Combiners (RMC)
Also responsible for installing, operating and performing strapping, re-strapping, Preventive Maintenance Checks & Services and unit level maintenance on COMSEC devices
Additional duties included testing circuits/groups to detect line faults by operating manual and motorized cable construction equipment
Repair and maintenance of cable and wire systems were done using the trouble ticket system, where I was responsible for responding to all NATO base-wide commercial issues
Also responsible for terminating, dressing and testing CAT3 thru CAT5 cables, fiber optic cables, Lacing and wire wrapping
Held supervisory position for one year, while working well under high and low stress situations
Worked directly with civilian and international personnel and VIP's to install civilian communications lines for higher-ranking personnel
NATO, SHAPE Belgium
31 Lima- Cable Systems Installer-Maintainer
29th Signal Battalion- Bravo Company, United States Army
05.2002 - 11.2003
Company Overview: Ft
Lewis, WA
Operated /maintained, installed and troubleshot communications equipment
Was able to read schematics
Installed and repaired several types of cables, wires and satellite communications equipment
Tested, assigned and selected various radio frequencies that were used in different communication transmissions
Held a supervisory position for over one year, while working well under high and low stress situations
Received various awards for outstanding job performance, and held secret security clearance
Ft
Lewis, WA
Education
No Degree - Telecommunications
Ft Gordon
Ft Gordon, GA
03-2001
Skills
Delivery logging
Package scanning
Commercial driving
Physical stamina
Vehicle inspection
Problem-solving
Cargo handling
Advanced planning
Customer interaction
Route logs
GPS navigation
Pre-trip and Post-trip inspections
Punctual and reliable
Vehicle inspections
Trip planning
Shopping orders
Safe driving
Dispatch communication
Equipment monitoring
Heavy lifting
Attention to detail
Defensive driver training
Delivery schedule development
Load management
Complex Problem-solving
GPS and route planning
Defensive driving
Vehicle maintenance
Traffic laws
Documentation and reporting
Route management
Goods transport
Order verification
Customer service
Logistics
Vehicle systems
Courteous and polite demeanor
Materials transport
Record keeping
Experienced manual transmission driver
Teamwork and collaboration
Time management
Responsible driver
Pallet jack and hand truck operation
DOT compliance
Route optimization
Multitasking and organization
Safe driver training
Quality assurance
Dependable and reliable
Stocking and inventory
Retail logistics
Forklift operation
Inventory management
Local routes
Load securing
Client relationship management
Database management
Local delivery
Excellent sense of direction
Vehicle cleaning and maintenance
Clear communication
Exceptional written and verbal communication skills
Equipment operation
Safe driving record
Valid Driver's license
Route planning
Time management skills
Positive attitude
Shipping and packaging
Order picking and processing
Delivery recordkeeping
OTR driving
Verbal and written communication
Adaptability and flexibility
Certification
DOT Medical Examiner's Certificate - Federal Motor Carrier Safety Administration (FMCSA).
Timeline
Amazon Delivery Driver
PCI
03.2024 - Current
Greenhouse/Nursery Technician (Seasonal)
Randall Farm
06.2023 - 02.2024
Route Service Representative
Nixon Medical
06.2022 - 03.2023
Gardener
National Park Service
08.2015 - 03.2020
Park Maintenance – Custodial (Seasonal)
National Park Service
01.2015 - 08.2015
Park Maintenance – Custodial (Seasonal)
Maryland – National Capital Parks and Planning Commission
08.2014 - 06.2015
Package Handler/Delivery Driver (Seasonal/Adhoc)
United Parcel Service (UPS)
12.2012 - 01.2013
Independent Contractor - Handyman Service
04.2012 - Current
Release of Information (ROI) Specialist
HealthPort – MEDSTAR Georgetown University Hospital
09.2011 - 04.2012
Recreation Aid/NF-0189-1
99th Support Group, 99th Services SQ
10.2008 - 04.2009
Cable Technician/Lineman
TekSystems, Inc. Staffing Services
07.2007 - 04.2009
Service Technician/Lineman
Verizon, Inc.
02.2006 - 06.2006
Automotive Technician
Ken Dixon Automotives
01.2006 - 02.2006
Shipping/Receiving Clerk
Logistics Applications, Inc.
08.2005 - 12.2005
31 Lima- Cable Systems Installer- Maintainer
RSGS- Alpha Squadron, United States Army
11.2003 - 11.2004
31 Lima- Cable Systems Installer-Maintainer
29th Signal Battalion- Bravo Company, United States Army