Results-driven professional and leader with over 20 years experience building relationships, solving client challenges, and driving measurable results. Skilled at prospecting new business, developing winning sales strategies, and leading teams to consistently exceed performance expectations. Known for strong leadership, integrity, delivering exceptional customer experience while driving growth.
Work History
Benefits Counselor
12 Years 3 Months
Colonial Life Insurance | 07.2014 - Current
Exceeded annual sales goals, generating significant new premium through consultative business development.
Built and maintained strategic relationships with insurance brokers and business owners, resulting in sustained revenue growth.
Opened and developed new employer accounts through proactive prospecting, networking, and relationship management.
Conducted employee benefit enrollments while delivering exceptional client education and service.
Managed and expanded a profitable book of business through ongoing account servicing and client retention strategies.
Earned multiple annual awards recognizing outstanding performance in new account acquisition and highest new sales premium production.
Lead blast technician
2 Years 11 Months
Southern Monument Studios | 08.2011 - 07.2014
Built strong relationships with cemetery proprietors and workers to enhance collaboration and service delivery.
Managed creation and installation of headstones, overseeing sandblasting processes both in shop and onsite to ensure quality and timeliness.
Cultivated relationships with churches and hospice facilities, securing ongoing business partnerships.
Community Liaison
2 Years 1 Month
Home Advantage Healthcare | 07.2009 - 08.2011
Skilled in building and nurturing relationships with healthcare professionals
Developed training modules for local hospitals.
Secured referrals for home health care from skilled nursing and assisted living facilities, doctor's offices, and hospitals.
Facilitated educational luncheons for doctor's offices to enhance collaboration and knowledge sharing.
Joined the Florida Assisted Living Association.
Participated in Council of Elder Affairs meetings to advocate for community health initiatives and stay informed on local policy changes.
Project Manager
5 Years 1 Month
MED-HVAC | 07.2004 - 08.2009
Oversee and implement projects from start to finish in public and private sectors.
Oversaw and implemented projects from initiation to completion across public and private sectors.
Supervised 10+ personnel across multiple locations, coordinating major projects for Duval County Public Schools.
Managed the ordering and provision of all materials to subcontractors.
Implemented tear out, design and general maintenance of heating ventilation and air conditioning systems.
Extensive work with chillers and cooling towers as well as installation of chilled water pipe across rooftops and through buildings for the public works building in Altamonte Springs, FL
Performed energy audits and indoor air quality tests on schools and local businesses.
Skilled in designing HVAC system via blueprints and serial numbers.
Read and follow wiring diagrams and mechanical schematics
Education
BS Recreation Managment
Florida State University | Tallahassee, Fl | 01-2003
Remote Benefits Administration Services Associate at Conduent business servicesRemote Benefits Administration Services Associate at Conduent business services