Jason Louis
New York,NY
Summary
Dedicated professional prepared to bring extensive expertise and results-oriented approach to Specialist role. Known for effectively managing tasks and supporting organizational goals through collaborative efforts and adaptive strategies. Recognized for excellent communication and analytical skills, ensuring seamless operations and consistent outcomes.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Specialist
Apple
08.2024 - 01.2025
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
Emergency Medical Technician
Senior Care Emergency Medical Services
03.2023 - 12.2024
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Conducted patient intake and triage procedures.
- Utilized communication devices to maintain contact with supervisors.
- Performed medical tests and collected samples for laboratory analysis.
- Assisted with lifting and moving patients.
- Followed all safety protocols and took necessary precautions while providing care.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
Tissue Recovery Specialist
Liveonny
02.2024 - 07.2024
- Promoted a safe work environment by following all safety protocols and reporting any potential hazards immediately.
- Maintained aseptic technique during tissue recovery to ensure sample quality and reduce contamination risk.
- Participated in regular continuing education opportunities, staying up-to-date on advancements within the tissue banking industry.
- Safeguarded patient confidentiality by maintaining strict adherence to HIPAA guidelines during all aspects of tissue recovery operations.
- Enhanced tissue recovery efficiency by implementing standardized protocols and procedures.
Mobile Expert
T-Mobile
08.2022 - 03.2023
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained sound knowledge of company product suites.
- Developed strong rapport with customers and created positive impression of business.
- Assisted and supported training of new sales associates.
- Assisted customers in determining cellular phone needs by asking open-ended questions, clarifying advantages and disadvantages of each product and explaining products by ratings.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Hit sales goals as one of the top performers
Education
High School Diploma -
John Dewey High School
Brooklyn, NY06.2021
Skills
- Adaptability
- Self - determination
- Social Perceptiveness
- Software Skills
- Personal Skills
- Haitian Creole Language
- Sales Assistance
- Technical Support
- Pre-Hospital Care
- Patient confidentiality
- Basic life support
Additional Information
- Honors & Awards_____________________________________________________ , Salutatorian (2013) Honor Roll (2009 - 2017) National Junior Honor Society (2015-2016) Gifted & Talented (2016)
Languages
Creole
Native or Bilingual
Education
Brooklyn, NY
Contact
Cambria Heights, NY 11411
Certification
- Cardiopulmonary Resuscitation (CPR) - American Heart Association or American Red Cross.
- Emergency Vehicle Operator Course (EVOC) - Various State Departments or Agencies.
Timeline
Specialist
Apple
08.2024 - 01.2025
Tissue Recovery Specialist
Liveonny
02.2024 - 07.2024
Emergency Medical Technician
Senior Care Emergency Medical Services
03.2023 - 12.2024
Mobile Expert
T-Mobile
08.2022 - 03.2023
- Cardiopulmonary Resuscitation (CPR) - American Heart Association or American Red Cross.
- Emergency Vehicle Operator Course (EVOC) - Various State Departments or Agencies.
High School Diploma -
John Dewey High School
Similar Profiles
SORHEE PARKSORHEE PARK
Specialist at AppleSpecialist at Apple
Srinivas BikkiSrinivas Bikki
Software Developer at AppleSoftware Developer at Apple
Akeya KimbroughAkeya Kimbrough
Tier 1 Technical Support Advisor at AppleTier 1 Technical Support Advisor at Apple