Jason Love

• Offered professional and courteous guest service at all times.
• Picked up banquet orders and implemented function set-up and breakdown.
• Arranged, cleaned, and refreshed all function rooms throughout the day.
• Returned all equipment to proper storage and kept areas clean and neat.

• Provided prompt technical assistance to end-users by addressing requests/incidents related to computer systems, hardware, and software applications.
• Demonstrated proficiency in diagnosing and resolving hardware and software issues, contributing to installing, maintaining, upgrading, and repairing IT equipment.
• Supported small-scale programming projects, contributing to the overall efficiency and functionality of th IT infrastructure.
• Utilized diagnostic tools to identify faults, enabling effective repairs, upgrades, and replacements of various hardware components.
• Conducted preventative maintenance activities, maintaining comprehensive operational records and overseeing computer equipment inventory.

• Planned, designed, and scheduled phases with the team.
• Monitored project progress, identified risks, and took corrective action.
• Developed and implemented project plans to ensure successful execution.
• Monitored project performance to identify areas of improvement and make adjustments.

• Performed data entry on Excel.
• Sorted and organized files, spreadsheets, and reports.
• Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
• Interacted with colleagues via phone, email, or in person to provide information.

• Completed research, compiled data, updated spreadsheets, and produced timely reports.
• Analyzed problems and worked with teams to develop solutions.
• Provided project progress updates and proposed solutions to issues.