Jason Machen
Toano,VA
Summary
Dynamic technician with a proven track record at TEC Services, excelling in equipment maintenance and troubleshooting. Recognized for enhancing customer satisfaction through effective communication and attention to detail. Skilled in preventive maintenance and project management, consistently improving operational efficiency and ensuring safety compliance. Adaptable and tech-savvy, ready to tackle new challenges.
Overview
2018
2018
years of professional experience
Work History
Technician
TEC Services
Toano, VA
2019 - 2026
- Operated and maintained technical equipment to ensure optimal functionality and safety standards.
- Conducted routine inspections and troubleshooting to identify and resolve issues efficiently.
- Assisted in training new technicians on operational procedures and equipment use.
- Collaborated with team members to streamline workflows and enhance productivity.
- Documented repair processes and maintenance records for compliance and quality assurance.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Increased equipment lifespan, performing preventive maintenance and timely repairs.
- Streamlined inventory management, ensuring optimal levels of spare parts and materials at all times.
- Supported project management teams with expert technical advice, contributing to successful project completions.
Operations/Fill in Supervisor
DTA
Newport News, VA
03.2007 - 08.2017
- Oversaw daily operations to guarantee adherence to safety protocols and quality standards.
- Trained and mentored team members on best practices and operational procedures.
- Streamlined workflow processes to enhance productivity and reduce turnaround times.
- Coordinated inventory management, optimizing stock levels to prevent shortages or overages.
Education
High School Diploma -
Bruton
Williamsburg VaSkills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Power Tools and Equipment
- Written/Verbal communication
- Troubleshooting
- Installation and repair
- Maintenance and repairs
- Mechanical Knowledge
- Preventive Maintenance
- Documentation and reporting
- Equipment maintenance
- Customer interaction
- Heavy lifting
- Repair services
- Workload management
- Routine Inspections
- Equipment Repair
- Deadline oriented
- Safety Equipment
- Product Inspections
- Performance improvement
- Assembly and production
- Tech-Savvy
- Hardware installation
- Component replacement
- Issue analysis
- System installation
- Project management
- HVAC systems
- Inventory oversight
- User training
- Job site cleanup
- Equipment operation
Timeline
Operations/Fill in Supervisor
DTA
03.2007 - 08.2017
Technician
TEC Services
2019 - 2026
High School Diploma -
Bruton