Proficient professional offering many years maintaining compliance infrastructure and expediting flow of traffic to and from foreign destinations. Multi-talented with skillful consideration to anticipate and resolve issues. Strong communicator when interacting with all stakeholders, including employees, and customs officials.
Overview
5
5
years of post-secondary education
30
30
years of professional experience
Work History
Import Manager
NMT USA, Inc.
Petersburg
02.2016 - 07.2026
Managed import documentation and compliance with international trade regulations.
Oversaw customs clearance processes to ensure timely release of goods.
Coordinated with customs brokers to ensure timely clearance of shipments.
Coordinated logistics for inbound shipments and delivery schedules.
Collaborated with freight forwarders to arrange transportation of imported goods.
Communicated with suppliers to resolve shipping discrepancies and delays.
Resolved discrepancies in invoices and other documents related to imports.
Facilitated communication between company, customers and overseas partners to maintain efficient operations.
Customs Entry Writer
DHL Global Forwarding
Columbia
02.2008 - 02.2016
Prepared accurate customs declarations for international shipments.
Reviewed documentation to ensure compliance with customs regulations.
Compiled and reviewed customs entry documentation to ensure accuracy and compliance with relevant laws.
Coordinated with government agencies to resolve customs issues.
Maintained up-to-date knowledge of tariff classifications and trade agreements.
Determined appropriate tariff codes for imported items based on Harmonized Tariff Schedule.
Monitored changes in trade regulations; provided updates to management team accordingly.
Verified that shipments met applicable requirements for release from customs control.
Worked with government agencies such as Customs and Border Protection, Food and Drug Administration, Department of Agriculture to facilitate the clearance process.
Monitored shipments and obtained clearance from customs and other agencies.
Tracked shipments through various stages in the supply chain to ensure timely delivery of goods at the destination port.
Collaborated with logistics teams to streamline customs entry workflows.
Facilitated communication between company, customers and overseas partners to maintain efficient operations.
Communicated with clients regarding import/export requirements and procedures.
Communicated with carriers to schedule and track shipments effectively.
Prepared export declarations and ensured compliance with regulations.
Monitored cargo movements to ensure timely arrival at destination ports.
Communicated with customers to provide updates on orders and arrange pick-up and delivery times.
Assisted in preparing rate quotes for customers based on their individual needs.
Coordinated and processed export documents, including commercial invoices, packing lists, air waybills, certificates of origin, shipper's letters of instruction, and other related documents.
Verified accuracy of shipment information for international shipping requirements.
Dispatched drivers for pickup and delivery of goods as required by clients' schedules.
Provided customer service support by answering inquiries regarding shipment status or delivery time frames.
Tracked and traced air shipments in order to maintain current status information.
Provided guidance and instruction to junior staff members regarding proper customs entry procedures.
Tracked and traced air shipments in order to maintain current status information.
Air Export Agent
Uti Worldwide Inc
Salt Lake City
10.2007 - 02.2008
Managed customer inquiries regarding shipment status and procedures.
Communicated with customers to provide updates on orders and arrange pick-up.
Assisted in preparing rate quotes for customers based on their individual needs.
Coordinated and processed export documents, including commercial invoices, packing lists, air waybills, certificates of origin, shipper's letters of instruction, and other related documents.
Dispatched drivers for pickup of goods as required by clients' schedules.
Tracked and traced air shipments in order to maintain current status information.
Import Coordinator
Fritz Companies / UPS Supply Chain Solutions
Salt Lake City
12.1996 - 09.2007
Cleared goods through customs and verified delivery to client destinations.
Completed accurate US customs filings with secure communications.
Processed customs paperwork and facilitated smooth customs clearance.
Monitored shipments and obtained clearance from customs and other agencies.
Handled shipment coordination for products beginning in country of origin and ending at final destination.
Monitored shipment tracking systems to provide updates on cargo status.
Managed shipment tracking information in computer system database.
Implemented new tracking reports and delivered to customers, reducing telephone inquiries.
Collaborated with vendors to ensure timely delivery of imported goods.
Assisted in training new staff on import processes and compliance requirements.