Jason Mallicoat
Ottawa,KS
Summary
Dynamic Business Manager with strong expertise in team building, operational oversight, and process improvement. Proven track record of driving high performance and enhancing service delivery.
Overview
34
34
years of professional experience
Work History
Business Manager
UPS
Edgerton, KS
10.2024 - Current
- Drive high performance by developing team members.
- Manage daily operations to ensure smooth package delivery processes.
- Coordinated team schedules to optimize workforce efficiency and productivity.
- Facilitate communication between different teams within the organization through regular meetings.
On-Road Supervisor
UPS
Edgerton, KS
08.2021 - 10.2024
- Managed staff schedules and assigned tasks to ensure efficient workflow.
- Trained new employees on safety protocols and operational procedures.
- Conducted performance evaluations and provided feedback to team members.
- Implemented process improvements to enhance service delivery efficiency.
On-road Supervisor
UPS
Lawrence, KS
05.2021 - 08.2021
- Supervised daily operations of delivery routes and staff scheduling.
- Trained new drivers on company policies and operational procedures.
- Monitored performance metrics to ensure compliance with service standards.
- Implemented process improvements to enhance route efficiency and safety.
On-Road Supervisor
UPS
Ottawa, KS
10.2020 - 05.2021
- Supervised daily operations of transportation routes and vehicle maintenance schedules.
- Coordinated logistics for road safety inspections and compliance checks.
- Managed staff schedules and assigned tasks to ensure efficient workflow.
- Trained new employees on safety protocols and operational procedures.
- Conducted performance evaluations and provided feedback to team members.
Service Provider
UPS
Ottawa, Kansas
10.2005 - 10.2020
- Ensured customer satisfaction through effective problem resolution.
- Maintained positive working relationship with fellow staff and management.
Owner/Operator
JM HOMES
Olathe, KS
06.1992 - 10.2005
- Managed daily operations of residential property developments and renovations.
- Coordinated project schedules and ensured timely completion of construction tasks.
- Supervised subcontractors and workers on-site to maintain quality standards.
- Handled procurement of materials and maintained inventory for ongoing projects.
- Implemented safety protocols and ensured compliance on all job sites.
- Communicated with clients to align project goals and expectations effectively.
- Trained new employees on company procedures and best practices in construction management.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
Education
Bachelor of Science - Management
California Coast University
California01-2028
Communications - Communications
DeVry University
Kansas City, MOSkills
- Team building
- Process improvement
- Performance evaluation
- Operational oversight
- Business planning
- Staff management
- Employee motivation
Timeline
Business Manager
UPS
10.2024 - Current
On-Road Supervisor
UPS
08.2021 - 10.2024
On-road Supervisor
UPS
05.2021 - 08.2021
On-Road Supervisor
UPS
10.2020 - 05.2021
Service Provider
UPS
10.2005 - 10.2020
Owner/Operator
JM HOMES
06.1992 - 10.2005
Bachelor of Science - Management
California Coast University
Communications - Communications
DeVry University