Jason Martinez
Summary
Experienced with guest interactions and issue resolution. Utilizes effective communication to enhance guest satisfaction and loyalty. Track record of maintaining welcoming and efficient service environment.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
2
2
years of professional experience
Work History
Utility Locator
USIC Locating Services
08.2023 - 05.2024
- Reviewed maps and blueprints to identify locations for and sizes of underground utilities
- Enhanced safety by accurately identifying and marking underground utility lines.
- Improved efficiency with prompt response to locate requests from contractors and homeowners.
- Worked outdoors in harsh conditions to complete utilities location requirements within expected timeframes.
Guest Service Representative
Target
03.2023 - 05.2023
- Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Security Officer
Bayaud Enterprises, Inc., Denver
11.2022 - 01.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Shredder Operator
Bayaud Enterprises, Inc., Denver
06.2022 - 10.2022
- Enhanced workplace safety by conducting regular equipment inspections and maintenance.
- Reduced downtime by promptly identifying and addressing equipment issues.
- Ensured continuous running of the machines through diligent monitoring of input/output levels during operation.
- Followed established safety protocols during the shredding process, minimizing accidents and injuries.
Education
No Degree - Engineering Graphics
Red Rocks Community College
Denver, COHigh School Diploma -
Bear Creek High School
Lakewood, CO05-2020
Skills
- Customer satisfaction measurement
- Complaint resolution
- Cash handling and management
- Written and verbal communication
Timeline
Utility Locator
USIC Locating Services
08.2023 - 05.2024
Guest Service Representative
Target
03.2023 - 05.2023
Security Officer
Bayaud Enterprises, Inc., Denver
11.2022 - 01.2023
Shredder Operator
Bayaud Enterprises, Inc., Denver
06.2022 - 10.2022
No Degree - Engineering Graphics
Red Rocks Community College
High School Diploma -
Bear Creek High School