Accomplished employee adept in problem-solving and Microsoft Office Suites. Expertly enhanced office efficiency by introducing technology to paper and pen applications. Demonstrated leadership in training new employees significantly improving program effectiveness. Proven track record in confidential or protected data entry accuracy and meeting deadlines. Known for "thinking outside the box", team collaboration, and strong organizational skills.
Overview
8
8
years of professional experience
Work History
Activities Assistant/STNA
The Elms Retirement Village
09.2023 - 01.2025
Expedited document processing with accurate data entry and timely filing.
Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Maintained confidentiality in handling sensitive information while performing administrative tasks.
Maintained confidentiality of sensitive patient information at all times.
Typed documents, ensuring accuracy and clarity in all text.
Managed incoming and outgoing correspondence, ensuring timely communication.
Proofread various materials, correcting grammar and punctuation errors.
Utilized word processing software to create letters and memos.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
State Tested Nursing Assistant Preceptor
Medical Solutions LLC
07.2017 - 09.2023
Evaluated trainee performance through assessments, ensuring efficient progress in mastering nursing aide tasks.
Used electronic health records (EHR) software to maintain accurate patient information.
Maintained confidentiality of patient records by adhering to privacy regulations.
Operated database management systems to organize and retrieve patient records efficiently.
Strengthened communication between facilities'' management teams by providing regular updates on program achievements and opportunities for improvement.
Assisted patients with daily living activities, including bathing, dressing, and feeding.
Provided emotional support to patients and families, addressing concerns and facilitating communication with healthcare team.
Education
Bachelor of Arts - Health Care Administration
Shawnee State University
Portsmouth, OH
08-2027
Skills
Problem-solving
Computer skills
HIPAA regulations
Data entry
Medical terminology
Phone and email etiquette
Records management
Team leadership
Electronic charting
Regulatory compliance
Accomplishments
Streamlined workflow by introducing technology to Paper and Pen applications resulting in complete daily record charting and ending a monthly cycle of backlogging.
Coordinated and designed three special public and private events which resulted in higher than average attendance. One resulted in placing 1st in a public competition.
January 2024 Employee of the Month Recognition
Timeline
Activities Assistant/STNA
The Elms Retirement Village
09.2023 - 01.2025
State Tested Nursing Assistant Preceptor
Medical Solutions LLC
07.2017 - 09.2023
Bachelor of Arts - Health Care Administration
Shawnee State University
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