Jason McCarthy
Belmont,New
Summary
Knowledgeable Installer offering 7 years of field experience focused on customer satisfaction. Offering strong mechanical and technical skills with excellent eye for detail. Well-versed in diagnosing and repairing issues with current systems and installing new systems.
Overview
7
7
years of professional experience
Work History
Lead Installer Dental
Henry Schein Dental
Concord, NH
06.2022 - Current
- Improved customer satisfaction by providing efficient and accurate installations.
- Streamlined installation processes for increased productivity and faster project completion.
- Enhanced team collaboration with effective communication of project goals and requirements.
- Reduced installation errors, implementing thorough quality control measures.
- Provided on-site supervision, ensuring proper adherence to safety regulations and protocols.
- Collaborated with sales teams to provide accurate estimates and timelines for potential clients.
- Conducted post-installation inspections, guaranteeing customer satisfaction and addressing any concerns promptly.
- Resolved technical issues efficiently, utilizing extensive knowledge of product specifications and performance capabilities.
- Participated in industry training programs, staying updated on the latest technologies and best practices in the field of installations.
- Established strong relationships with clients through excellent communication skills and professionalism throughout the entire installation process.
- Exceeded company targets consistently by completing high-quality installations ahead of deadlines.
- Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
- Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Dental Service Technician
Patterson Dental Company
Wilmington, MA
06.2017 - 05.2022
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
- Enhanced client retention through exceptional communication skills and a commitment to addressing concerns promptly.
- Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
- Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
Education
High School Diploma -
Concord Christian High School
Concord, NH06.1987
Skills
- Critical Thinking
- Time Management
- Technical Expertise
- System Installations
- Power Tools Operation
- Task Delegation
- Customer Service
- Adaptability and Flexibility
Timeline
Lead Installer Dental
Henry Schein Dental
06.2022 - Current
Dental Service Technician
Patterson Dental Company
06.2017 - 05.2022
High School Diploma -
Concord Christian High School