Jason McKinney
Austin
Summary
Skillfully promoted customer comfort and enhanced experiences by answering questions and responding to concerns. Efficiently maintained service standards and followed safe service regulations. Always ready to help team members by taking on additional tasks. Skilled Labor Worker with strong track record of success in maintenance, repair and general labor. Multitasks and works well in fast-paced, high-volume environments. Flexible work and shift schedule with expertise operating basic hand and power tools. Excellent work performance in individual and team roles combined with a superior attendance record.
Overview
6
6
years of professional experience
Work History
Auto Detailer
Enterprise Rent-A-Car
09.2023 - Current
- Wiped down and polished interior and exterior surfaces.
- Utilized high-pressure washers to clean vehicles and equipment.
- Assisted in training new hires on company policies and procedures as well as specific techniques required for their role as an Auto Detailer.
- Assisted with shuttling customers to their desired location, aswell as conducting business with local body shops and service shops to provide the vehicles professional up-keeping.
Laborer
Newtons Nurseries
09.2022 - 02.2023
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Worked alongside team to accomplish work goals according to schedule.
- Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
- Loaded and unloaded millions of dollars worth of plants and other merchandise ranging anywhere from a one gallon plants to two-hundred gallon trees.
Server/Certified Trainer
PF Changs Restaurant
06.2021 - 07.2022
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Served food and beverages promptly with focused attention to customer needs.
- Acted as a shift leader, delegating tasks and providing feedback.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Food Runner
Ramble Farmhouse Grill
06.2018 - 06.2019
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints
- Garnished dishes and quickly delivered items to customers minimizing wait times
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays, and delivery bags
- Answered questions from restaurant patrons regarding menu items.
Concessionist
Cinemark 14
02.2021 - 12.2021
- Restocked and organized merchandise in front lanes
- Helped customers complete purchases, locate items, and join reward programs
- Answered questions about store policies and addressed customer concerns
- Worked flexible schedule and extra shifts to meet business needs.
Server/Bus Boy
Little Tokyo
10.2019 - 03.2020
- Kept register accurate through correct billing, payment processing, and cash management practices
- Collected credit card, cash, and gift certificate payments and dispensed change for cash transactions
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
- Trained new staff on restaurant operations and policies to strengthen performance.
Education
High School Diploma - Currently contemplating courses in Philosophy/Education
Salado High School
Salado, TX05.2020
Skills
- Customer assistance
- Multi-tasking ability
- Heavy lifting
- Good telephone etiquette
- Staff training
- Adaptability
- Work pace
- Orderly
- Industrious
Timeline
Auto Detailer
Enterprise Rent-A-Car
09.2023 - Current
Laborer
Newtons Nurseries
09.2022 - 02.2023
Server/Certified Trainer
PF Changs Restaurant
06.2021 - 07.2022
Concessionist
Cinemark 14
02.2021 - 12.2021
Server/Bus Boy
Little Tokyo
10.2019 - 03.2020
Food Runner
Ramble Farmhouse Grill
06.2018 - 06.2019
High School Diploma - Currently contemplating courses in Philosophy/Education
Salado High School