JASON MENDOZA
Dallas-Fort Worth
Summary
Versatile professional with extensive experience in restaurant management and customer service. Demonstrates strong leadership in team development, operational oversight, and financial management. Committed to enhancing profitability and maintaining high service standards while exploring new business and finance opportunities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Smashburger
DFW Airport
04.2021 - Current
- Manage daily restaurant operations, staffing, scheduling, and performance.
- Monitor sales, labor, inventory, and operating costs to support profitability.
- Review financial performance and assist with budgeting objectives.
- Lead, train, and coach team members while maintaining service standards.
- Ensure compliance with company policies, food safety, and cash-handling procedures.
Server
P.F. Chang's
05.2025 - 11.2025
- Delivered exceptional guest service in a high-volume dining environment.
- Processed cash and credit card transactions accurately.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Resolved guest concerns professionally while maintaining service standards.
Pharmacy Technician
CVS Health
08.2022 - 04.2023
- Assisted pharmacists in preparing and dispensing medications.
- Managed inventory and processed insurance claims.
- Maintained accurate records and ensured compliance requirements were met.
Line Cook
Pappadeaux Seafood Kitchen
DFW Airport
03.2022 - 08.2022
- Assisted with stocking and setting up kitchen stations.
- Prepared ingredients and cooked entrées, appetizers, and desserts.
- Plated dishes according to presentation standards.
- Worked with servers to ensure orders were completed accurately and on time.
- Maintained food safety, sanitation, and kitchen operating standards.
Shift Supervisor
PLS Financial Services
01.2021 - 03.2022
- Supervised daily operations and customer service activities.
- Maintained cash drawers and transaction accuracy.
- Assisted management with employee development and store objectives.
Customer Service Associate
Walmart
08.2018 - 12.2020
- Delivered customer service and processed transactions while ensuring organized and appealing merchandise displays.
Education
High School Diploma -
Skyline High School
Dallas, TXSkills
- Leadership
- Operations Management
- Cash Management
- Inventory Control
- Customer Service
- Communication
- Shift Management
- Team Development
- Bilingual (English/Spanish)
Certification
- Food Handler Certification
- TABC Certification
- ServSafe Certification
Timeline
Server
P.F. Chang's
05.2025 - 11.2025
Pharmacy Technician
CVS Health
08.2022 - 04.2023
Line Cook
Pappadeaux Seafood Kitchen
03.2022 - 08.2022
Assistant General Manager
Smashburger
04.2021 - Current
Shift Supervisor
PLS Financial Services
01.2021 - 03.2022
Customer Service Associate
Walmart
08.2018 - 12.2020
High School Diploma -
Skyline High School