Summary
Overview
Work History
Education
Skills
Timeline
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Jason Mendoza

Katy,TX

Summary

Dynamic professional with a proven track record at Sam’s Club, excelling in customer service and data accuracy. Bilingual communicator skilled in project management and sales, enhancing member engagement and satisfaction. Recognized for effectively supervising teams and maintaining high standards in fast-paced environments, driving operational success and member loyalty.

Overview

5
5
years of professional experience

Work History

Members Specialist Team Lead

Sam’s Club
03.2025 - Current
  • Led inventory management initiatives to optimize stock levels and reduce shrinkage.
  • Developed training materials for new associates, enhancing onboarding process efficiency.
  • Collaborated with cross-functional teams to streamline operational workflows and improve customer service.
  • Analyzed sales data to identify trends, informing strategic merchandising decisions.
  • Mentored junior staff on best practices in customer engagement and product knowledge.
  • Followed all company policies and procedures to deliver quality work.
  • Collaborated with cross-functional teams to achieve project goals on time and within budget.

Lifeguard Manager/Instructor

Blue Oasis
6722 Spring Creek St, Houston, TX 77084
05.2021 - 08.2025

This role requires the supervision of 20-100 members everyday while also coordinating the services provided by the club. Responsibilities include: Facility upkeep, Guard supervision, member satisfaction, opening and closing, flexible hours, and ability to perform in a fast paced environment.

Education

No Degree - Political Science

University of Houston
4300 University Drive Houston, TX 77204 United Sta

High School Diploma -

Cypress Park High School
7425 Westgreen Blvd, Cypress, TX 77433
05.2026

Skills

  • Bilingual
  • Email correspondence
  • Phone etiquette
  • Data entry and analysis
  • Project management
  • Sales

Timeline

Members Specialist Team Lead

Sam’s Club
03.2025 - Current

Lifeguard Manager/Instructor

Blue Oasis
05.2021 - 08.2025

No Degree - Political Science

University of Houston

High School Diploma -

Cypress Park High School