Summary
Overview
Work History
Education
Skills
Timeline
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Jason Meyer

Hamilton,OH

Summary

Skilled team player and leader with experience in a multitude of environments. Works well independently and in groups to handle assignments and always ready to go beyond expectations. Quick learner with good computer abilities. Driven to provide value that exceeds expectations.

Overview

8
8
years of professional experience

Work History

Team Lead

Concentrix
Mason, OH
06.2023 - Current
  • Led team meetings and brainstorming sessions to evaluate goal progress and support project.
  • Provided daily direction to team members to achieve departmental goals.
  • Prioritized workflow and resolved daily operational challenges to support goal achievement.
  • Supervised team of 21 employees to maintain optimal performance and consistent operations.

Director of Operations

The Basketball Tournament (TBT)
03.2021 - Current
  • Oversaw all operations relating to the inaugural Xavier basketball alumni team
  • Duties included: Logistics, fundraising, finance management, social media, merchandising, compliance, safety and marketing
  • Ran social media accounts and graphic design campaigns
  • Generated over 5,000 followers across all platforms
  • Participated in the 2021 and 2022 The Basketball Tournaments (TBT), with 5 games on the ESPN family of networks.

Quality Analyst

Concentrix
Mason, OH
10.2022 - 06.2023
  • Assessed completed work to verify use of approved methods and applications
  • Communicated and presented updated policy information to teams as necessary.
  • Maintained vast knowledge of company policies and procedures as part of the team of subject matter experts.
  • Integrated external data sources, enriching analytical capabilities and providing holistic view of market landscape.

Trainer

Concentrix
Mason, OH
06.2022 - 10.2022
  • Onboarded new employees in intensive three-week training: including HR onboarding, company policies and procedures, and competence exam administering
  • In charge of up to 20 newly onboarded employees at a time
  • Executed on all necessary matters, including disciplinary action, timecards and administrative management.

Content Moderator

Concentrix
Mason, OH
03.2022 - 06.2022
  • Efficiently and thoroughly analyzed content and applied applicable policies, according to content standards
  • Consistently met and exceeded internal KPI's for speed and quality.

Lead Teacher

KinderCare Education
07.2021 - 03.2022
  • Designed developmentally-appropriate activities and projects to reinforce lessons
  • Regularly consulted with parents via mobile applications, student nights and one-on-one meetings to maintain contact about academic and behavioral progress
  • Regularly left in charge of the center, and tasked with training and managing junior teachers.

Customer Service Representative

Luxottica Group
10.2020 - 03.2021
  • Returned customer calls, responding to inquiries and complaints effectively
  • Answered calls or emails from customers and assisted with special requests or resolving complaints
  • Consistently met identified team and client performance metrics, goals, and deadlines.

Mass Communication Specialist 2nd Class

United States Navy
Coronado, CA
10.2018 - 05.2020
  • Lead 12 junior sailors, in charge of maintaining their qualifications and developing their professional military skill set
  • Produced over 100 media products, including print products, written stories, video pieces, and published photographs on Navy.mil
  • Collaborated well with team members to carry out our mission
  • These duties ranged from distinguished visitor tours, to emergence damage control duties
  • Satisfied customers by delivering speedy and expert service for all media-related needs on the ship.

Mass Communication Specialist 3rd Class

United States Navy
Pensacola, FL
01.2018 - 09.2018
  • Graduated Naval Aircrew Candidate School, a rigorous training program with intense physical challenges and classroom instruction
  • As a fleet returnee, mentored 50 junior sailors and maintained strict uniform and drill standards for the unit
  • Conducted Sailor review boards and uniform inspections for junior personnel, while in charge of their day-to-day activities and professional military conduct.

Mass Communication Specialist Seaman

United States Navy
Fort Meade, MD
01.2016 - 12.2017
  • Broadcaster for flagship Navy news program, broadcasted fleet-wide
  • Chosen for multiple high-visibility projects, including interviewing the Master Chief Petty Officer of the Navy and announcing the Presidential Inaugural Parade
  • Selected as 'Junior Service Member' the 3rd quarter of 2016, the first Sailor to win the award in two years
  • As a junior sailor, performed above rank to conduct weekly PT and ensure the command's physical readiness was up to Naval standards
  • As the DOD's media hub near Washington D.C., regularly conducted distinguished visitor tours with government officials.

Education

High School Diploma -

Lakota East High School

Skills

  • Communication
  • Teamwork
  • Tech savvy
  • Customer service
  • Broadcasting and media production
  • Leadership
  • Quality Control

Timeline

Team Lead

Concentrix
06.2023 - Current

Quality Analyst

Concentrix
10.2022 - 06.2023

Trainer

Concentrix
06.2022 - 10.2022

Content Moderator

Concentrix
03.2022 - 06.2022

Lead Teacher

KinderCare Education
07.2021 - 03.2022

Director of Operations

The Basketball Tournament (TBT)
03.2021 - Current

Customer Service Representative

Luxottica Group
10.2020 - 03.2021

Mass Communication Specialist 2nd Class

United States Navy
10.2018 - 05.2020

Mass Communication Specialist 3rd Class

United States Navy
01.2018 - 09.2018

Mass Communication Specialist Seaman

United States Navy
01.2016 - 12.2017

High School Diploma -

Lakota East High School

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