Alex Medina
Buffalo,NY
Summary
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.
Overview
3
3
years of professional experience
Work History
Team Lead
Regal Cinemas
Kissimmee, United States
01.2020 - 01.2022
- Directed and supervised team members in techniques necessary to complete daily tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Performed in multiple stations to provide optimal coverage and meet production goals.
Bank Teller
MIDFLORIDA
Kissimmee, United States
09.2019 - 11.2019
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Reconciled cash drawer and resolved discrepancies.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Counted and packaged currency and coins.
- Provided customer records, account statements and copies of checks.
Gamestop | Assistant Store Manager
GameStop
Kissimmee, United States
08.2019 - 09.2019
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Electronics Associate
Walmart
Kissimmee, FL
11.2018 - 02.2019
- Completed purchases on point of sales system
- Provided personalized assistance in purchase process
- Technology and wireless support
- Improved production by studying and applying build and test applications.
- Inspected systems, diagnosed problems and developed optimal solutions.
Department Manager
Walmart
Kissimmee, United States
09.2017 - 07.2018
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Communicated with managers of other departments to maintain transparency.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Increase Revenue by 10% in one year.
Education
Some College (No Degree) - Business
Valencia College
KissimmeeHigh School Diploma -
Osceola High School
Kissimmee06.2011
Skills
- Skills & Abilities
- MANAGEMENT
- Managed a department and team of employees Provided support on everyday tasks as well as focused on their career development Managed department’s budget and sales goals, flow of inventory, monthly and quarterly planning, purchasing, and visual merchandising
- COMMUNICATION
- Open channels of communication to effectively complete tasks with management to ensure goals are being met
- BILINGUAL
- Translation Revisions
- Spanish Interpreting
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Team Lead
Regal Cinemas
01.2020 - 01.2022
Bank Teller
MIDFLORIDA
09.2019 - 11.2019
Gamestop | Assistant Store Manager
GameStop
08.2019 - 09.2019
Electronics Associate
Walmart
11.2018 - 02.2019
Department Manager
Walmart
09.2017 - 07.2018
Some College (No Degree) - Business
Valencia College
High School Diploma -
Osceola High School