Mary Turman
Augusta,GA
Summary
Seeking a position with upward mobility to highlight recruiting and training abilities; use of EMR, Revenue Cycle, and strengths in coordinating the practice operations and activities to ensure proficiency and quality of services. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
18
18
years of professional experience
Work History
Patient Access Team Lead
Aiken Regional Medical Center
Aiken , SC
01.2011 - Current
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Contributed to reduction of accounts receivables by adhering to predetermined policies and procedures to recover amounts due from patients.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Attended weekly facility meetings to discuss logistical issues and obtain updated procedural and insurance-related instructions.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
Care Tech/Unit Coordinator
Aiken Regional medical Center
Aiken , SC
01.2011 - 10.2016
- Provided excellent organizational, receptionist, and clerical support to the inpatient care unit/healthcare team
- Maintained and updated private health information
- Proficiently performed duties including Financial Counselor, Emergency Department, and training in registration process
- Escorting patients to areas of service Verifying insurance coverage and eligibility; responding to patient inquiries regarding basic payment and insurance questions
- Excellent communication skills with ER physicians, RNs, and Tech
- Educated and trained staff
- Maintain registration tracking board
- Provided safe and therapeutic patient care as a Mental Health Tech.
- Identified and facilitate resolution of unit operational problems independently, collaborating with management to resolve complex problems.
- Coordinated non-clinical and ancillary services of assigned patient care units.
- Prioritized safe care for patients, staff and visitors
- Promoted individual professional growth and development by meeting requirements for mandatory continuing education and skills competency
- Identified and coordinated medical, mental health, education and substance abuse intervention and support services for clients
Education
MS - Healthcare Informatics and Analytics
The University of Arizona Global Campus
San Diego, CA04.2024
BA - Healthcare Administration
The University of Arizona Global Campus
San Diego, CA08.2022
AS - Business Management
Strayer University
Augusta, GA04.2013
Skills
- Skills & Abilities
- Healthcare Management
- Electronic Medical Records
- Healthcare Information Technology
- Revenue Cycle
- Typing Skills
- Microsoft Word, Excel, PowerPoint, and Access
- Medical Terminology
- Excellent interpersonal skills
- Customer Service Experience
- CPR CERTIFIED
- Practice Manager
- Augusta, GA 30906
- Compliance Assessments
- Business Relationship Management
- Business Development and Planning
- Insurance Company Knowledge
- Patient Data Management Systems
- Team Leadership
- Patient Health Information Access
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The human brain is an incredible pattern-matching machine.
Jeff Bezos
Timeline
Patient Access Team Lead
Aiken Regional Medical Center
01.2011 - Current
Care Tech/Unit Coordinator
Aiken Regional medical Center
01.2011 - 10.2016
MS - Healthcare Informatics and Analytics
The University of Arizona Global Campus
BA - Healthcare Administration
The University of Arizona Global Campus
AS - Business Management
Strayer University
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