Jason Meyer
Hamilton
Summary
Skilled team player and leader with experience in a multitude of environments. Works well independently and in groups to handle assignments efficiently and completely. Quick learner with good computer abilities. Driven to provide value that exceeds expectations.
Overview
9
9
years of professional experience
Work History
Retail Route Merchandiser
Five Star Breaktime Solutions
06.2024 - Current
- Verified products appeared at correct locations in proper quantities.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Acted as liaison between customers and company management to build and maintain positive customer relationships.
Director of Operations
The Basketball Tournament (TBT)
03.2021 - Current
- Oversaw all operations relating to the inaugural Xavier basketball alumni team
- Duties included: Logistics, fundraising, finance management, social media, merchandising, compliance, safety and marketing
- Ran all social media accounts and graphic design campaigns
- Generated over 5,000 followers across all platforms
- Participated in the 2021, 2022, 2023 and 2024 The Basketball Tournaments (TBT), with 5 games on the ESPN family of networks.
Team Lead
Concentrix
06.2023 - 06.2024
- Led team meetings and brainstorming sessions to evaluate goal progress and support project.
- Provided daily direction to team members to achieve departmental goals.
- Prioritized workflow and resolved daily operational challenges to support goal achievement.
- Supervised team of 21 employees to maintain optimal performance and consistent operations.
Quality Analyst
Concentrix
10.2022 - 06.2023
- Assessed completed work to verify use of approved methods and applications
- Communicated and presented updated policy information to teams as necessary.
- Maintained vast knowledge of company policies and procedures as part of the team of subject matter experts.
- Integrated external data sources, enriching analytical capabilities and providing holistic view of market landscape.
Trainer
Concentrix
06.2022 - 10.2022
- Onboarded new employees in intensive three-week training: including HR onboarding, company policies and procedures, and competence exam administering
- In charge of up to 20 newly onboarded employees at a time
- Executed on all necessary matters, including disciplinary action, timecards and administrative management.
Content Moderator
Concentrix
03.2022 - 06.2022
- Efficiently and thoroughly analyzed content and applied applicable policies, according to content standards
- Consistently met and exceeded internal KPI's for speed and quality.
Lead Teacher
KinderCare Education
07.2021 - 03.2022
- Designed developmentally-appropriate activities and projects to reinforce lessons
- Regularly consulted with parents via mobile applications, student nights and one-on-one meetings to maintain contact about academic and behavioral progress
- Regularly left in charge of the center, and tasked with training and managing junior teachers.
Customer Service Representative
Luxottica Group
10.2020 - 03.2021
- Returned customer calls, responding to inquiries and complaints effectively
- Answered calls or emails from customers and assisted with special requests or resolving complaints
- Consistently met identified team and client performance metrics, goals, and deadlines.
Mass Communication Specialist 2nd Class
United States Navy
10.2018 - 05.2020
- Lead 12 junior sailors, in charge of maintaining their qualifications and developing their professional military skill set
- Produced over 100 media products, including print products, written stories, video pieces, and published photographs on Navy.mil
- Collaborated well with team members to carry out our mission
- These duties ranged from distinguished visitor tours, to emergence damage control duties
- Satisfied customers by delivering speedy and expert service for all media-related needs on the ship.
Mass Communication Specialist 3rd Class
United States Navy
01.2018 - 09.2018
- Graduated Naval Aircrew Candidate School, a rigorous training program with intense physical challenges and classroom instruction
- As a fleet returnee, mentored 50 junior sailors and maintained strict uniform and drill standards for the unit
- Conducted Sailor review boards and uniform inspections for junior personnel, while in charge of their day-to-day activities and professional military conduct.
Mass Communication Specialist Seaman
United States Navy
01.2016 - 12.2017
- Broadcaster for flagship Navy news program, broadcasted fleet-wide
- Chosen for multiple high-visibility projects, including interviewing the Master Chief Petty Officer of the Navy and announcing the Presidential Inaugural Parade
- Selected as 'Junior Service Member' the 3rd quarter of 2016, the first Sailor to win the award in two years
- As a junior sailor, performed above rank to conduct weekly PT and ensure the command's physical readiness was up to Naval standards
- As the DOD's media hub near Washington D.C., regularly conducted distinguished visitor tours with government officials.
Education
High School Diploma -
Lakota East High School
Liberty Township, OHSkills
- Communication
- Teamwork
- Tech savvy
- Customer service
- Broadcasting and media production
- Leadership
- Quality Control
Timeline
Retail Route Merchandiser
Five Star Breaktime Solutions
06.2024 - Current
Team Lead
Concentrix
06.2023 - 06.2024
Quality Analyst
Concentrix
10.2022 - 06.2023
Trainer
Concentrix
06.2022 - 10.2022
Content Moderator
Concentrix
03.2022 - 06.2022
Lead Teacher
KinderCare Education
07.2021 - 03.2022
Director of Operations
The Basketball Tournament (TBT)
03.2021 - Current
Customer Service Representative
Luxottica Group
10.2020 - 03.2021
Mass Communication Specialist 2nd Class
United States Navy
10.2018 - 05.2020
Mass Communication Specialist 3rd Class
United States Navy
01.2018 - 09.2018
Mass Communication Specialist Seaman
United States Navy
01.2016 - 12.2017
High School Diploma -
Lakota East High School
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