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Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Kirstin Stock

Battle Creek

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

HRIS AnalystHRIS Coordinator

Work Type

Full TimePart TimeContract WorkSeasonal Work

Location Preference

RemoteHybrid
Location: Battle Creek, US
Open to relocation: Yes

Salary Range

$90000/yr - $200000/yr

Important To Me

Work from home optionWork-life balancePersonal development programsCompany Culture

Summary

Dynamic professional with extensive experience at Kellogg Company, excelling in SAP HR management and data reporting. Proven track record in problem-solving and effective communication, leading cross-functional teams to enhance process efficiency. Recognized for delivering innovative solutions that drive operational success and improve data accuracy.

Overview

19
19
years of professional experience

Work History

Territory Route Retail Merchandiser

Hallmark
Battle Creek
03.2025 - Current
  • Manage an independent merchandising route across 4 retail locations, maintaining greeting card departments with thousands of SKUs.
  • Execute weekly service visits and seasonal resets, performing planogram updates and promotional transitions for major holidays, ensuring accurate documentation of changes.
  • Perform high-volume inventory counts and stock reconciliation, auditing departments with thousands of items for inventory accuracy.
  • Coordinate scheduling, travel, and workload across multiple stores, consistently meeting all assigned service deadlines.
  • Support territory operations by participating in multi-store inventory events and department reorganizations.
  • Completed advanced training as Inventory Lead, coordinating accuracy during large-scale inventory counts.
  • Develop and maintain strong relationships with store managers and staff, facilitating efficient merchandising and inventory operations.

HRIS Coordinator

Kellogg Company
Battle Creek
02.2015 - 02.2019
  • Processed employee data transactions and mass loads in SAP HR and SuccessFactors, ensuring data accuracy.
  • Developed reporting solutions that reduced data processing time and supported ongoing process improvements.
  • Delivered daily and ad-hoc reporting company-wide, supporting data-driven HR decisions.
  • Managed escalations from tier 1 support, resolving complex issues and implementing manual workarounds to ensure timely resolution.
  • Facilitated data management requests for partners and key collaborators, improving communication and streamlining workflow.
  • Led worldwide support during transformation project, working 12-hour overnight shifts to meet SLAs.
  • Collaborated with offshore teams and SMEs for process documentation, mapping, testing, and 'Go Live.'
  • Developed documentation for SAP HR and SuccessFactors system testing and coaching.
  • Traveled to assist HR NA Lead with project updates and presentations to business partners.
  • Contributed to cross-functional team learning, fostering a culture of innovation.

Customer Support Specialist

PNC Bank/National City Bank
Kalamazoo
11.2008 - 10.2011
  • Achieved top customer service rating by implementing feedback-driven improvements.
  • Elevated customer satisfaction by ensuring prompt and effective issue resolution.
  • Streamlined issue resolution processes, improving response times and customer satisfaction.
  • Surpassed team goals by handling customer concerns efficiently, boosting productivity.
  • Managed an average of 100 daily inbound calls, driving business growth.
  • Mentored new hires, accelerating their onboarding and enhancing team competency.
  • Initiated weekly team learning sessions, fostering knowledge sharing and improving case resolution strategies.
  • Fostered a positive work environment and championed team morale.
  • Enhanced record-keeping accuracy, reducing discrepancies.

Senior Retail Sales Associate

Deb Shops
Battle Creek
11.2006 - 05.2008
  • Recognized as top employee multiple times for customer satisfaction and sales goals.
  • Assisted customers daily with purchasing transactions, questions, and concerns.
  • Coordinated stock replacements and order fulfillment with team members to ensure timely product availability.
  • Managed inventory deliveries, verifying full receipt of items.
  • Designed product displays across departments to enhance visual appeal and drive customer engagement.
  • Communicated pricing and demand insights for dresses and accessories during peak seasons to support sales strategies.

Education

General Studies -

Kellogg Community College
Battle Creek, MI

Skills

  • Report generation
  • Data reporting
  • Software implementation
  • System testing
  • Process documentation
  • Data security
  • Problem resolution
  • Problem solving
  • Effective communication
  • Team collaboration
  • Adaptability and flexibility
  • SAP HR management

Additional Information

Authorized to work in the US for any employer, Documentation, Team Collaboration, Data Analysis, User Experience, Digital Transformation, Reporting Solutions, Strategic Thinking, Quality Assurance, Compliance, Benchmarking, Customer Satisfaction, Inbound Calls Management, Record-Keeping, Process Improvement, Data Management, System Testing, Innovation, Problem Solving, Business Intelligence, Cross-functional, Decision-making, Integration, Issue Resolution, Team Building, Learning Sessions

Timeline

Territory Route Retail Merchandiser

Hallmark
03.2025 - Current

HRIS Coordinator

Kellogg Company
02.2015 - 02.2019

Customer Support Specialist

PNC Bank/National City Bank
11.2008 - 10.2011

Senior Retail Sales Associate

Deb Shops
11.2006 - 05.2008

General Studies -

Kellogg Community College

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Kirstin Stock