Jason Ndanema
Twinsburg,OH
Summary
Dedicated Teaching Assistant focused on supporting faculty with classroom needs. Successful at maintaining clean and organized supplies, planning activities and leading field trips. Excellent tutor, record keeper and multitasker.
Overview
8
8
years of professional experience
Work History
Instructional Aide
Genoa Middle School
10.2021 - 10.2023
- Provided support during classes, group lessons, and classroom activities.
- Supported student learning objectives through personalized and small group assistance.
- Provided support to help students with special needs learn and grow.
- Maintained safety and security by overseeing students in recess environments.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Applied specialized teaching techniques to reinforce social and communication skills.
Server Shift Leader/Bartender
Rusty Bucket
11.2020 - 10.2023
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Cultivated warm relationships with regular customers.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Bussed and reset tables to keep dining room and work areas clean.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
Program Manager
Viaquest Home Health
11.2018 - 11.2020
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Identified program obstacles and communicated possible impacts to team.
- Coached team members on productivity strategies to accomplish challenging goals.
- Developed and maintained logistics workflows, procedures and reports.
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
General Manager of Food Service
Kabba Burger
Freetown, Sierra Leone
06.2015 - 08.2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
Education
Associate of Science - Health Sciences
Cuyahoga Community College
Cleveland, OH05.2016
Skills
- Progress Reporting
- Group and Individual Instruction
- Teacher Collaboration
- Faculty Collaboration
- Learning Modality Knowledge
Timeline
Instructional Aide
Genoa Middle School
10.2021 - 10.2023
Server Shift Leader/Bartender
Rusty Bucket
11.2020 - 10.2023
Program Manager
Viaquest Home Health
11.2018 - 11.2020
General Manager of Food Service
Kabba Burger
06.2015 - 08.2018
Associate of Science - Health Sciences
Cuyahoga Community College
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