Jason Newell
Bermuda Dunes,CA
Summary
Logical Assistant Manager with over 15 years of experience motivating staff and assisting customers to boost sales and increase profits. Results-driven professional focused on monitoring staff member performance and advising on successful sales methods. Brings solid knowledge of recruiting and evaluation techniques paired with expertise in customer service principles. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
16
16
years of professional experience
Work History
Steve Francis & Associates
Steve Francis Motorsports
Orange, CA
02.2009 - 07.2023
- Logistics Coordinator, Manufacturer's Representative for commercial interior finishes.
- Sales & Customer Service, Support sales team focused on Interior Designer's & Architects.
- Duties included supporting the team's presentations and follow up. Logistics, updated architect binders and customer's fabric sample libraries. Display/Merchandising for trade shows.
- Lunch presentations given in customer's offices on products, services and specifications.
- Setting up trade show booths and design, holiday promotions for customers.
Retail Sales Manager
Duluth Trading Company
Louisville, KY
09.2017 - 03.2020
- Built talented and successful team that increased department sales.
- Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
- Mentored employees in management of complicated sales, complex issues and difficult customers.
- Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs.
- Improved profitability by executing daily, weekly and monthly floor plan changes.
Colure Hair Care LLC
David Paris CEO
Oceanside, CA
02.2007 - 06.2015
- Promoted positive company image through superior customer service experiences.
- Organized and carried out promotional events, set up and tore down event sites and interacted with customers.
- Gave out product samples, coupons and pamphlets to encourage sales.
- Brand Ambassador in support of marketing executives in their efforts of increasing brand value by promoting the Colure brand to target audiences.
- Artistic Director and coordinator for photo shoots, instructional educational videos, participated in product education training and continued support for education seminars.
Education
High School Diploma -
Clearfield High School
Clearfield, UT06.1984
Skills
- Customer Service
- Strategic Planning
- Sales Strategy Development
- Staff Support
- Positive Customer Engagement
- Honest and Dependable
- Inventory Management
- Product Knowledge
- Building Customer Loyalty
- Detail-Oriented
- Multitasking Abilities
- Maintenance and Repair
- Good Telephone Etiquette
- Organization and Time Management
- Teamwork and Collaboration
- Active Listening
- Decision-Making
- Data Entry
- Google Workspace
- Excellent Communication
- Critical Thinking
- Flexible and Adaptable
- Attention to Detail
- Dependable and Responsible
- First Aid/CPR
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Volunteer Work
- Volunteer/Community Service Work Benefiting Alzheimer's Family Service Center, Huntington Beach, CA.
- Design2Care Event Volunteer.
Quote
I feel that luck is preparation meeting opportunity.
Oprah Winfrey
Timeline
Retail Sales Manager
Duluth Trading Company
09.2017 - 03.2020
Steve Francis & Associates
Steve Francis Motorsports
02.2009 - 07.2023
Colure Hair Care LLC
David Paris CEO
02.2007 - 06.2015
High School Diploma -
Clearfield High School
Volunteer Work
- Volunteer/Community Service Work Benefiting Alzheimer's Family Service Center, Huntington Beach, CA.
- Design2Care Event Volunteer.
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