Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Certification
Timeline
Generic

Jason Olivo

Yonkers

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Skilled food preparation team member experienced in readying cold foods, sides and beverages. Reliable in keeping surfaces clean and sanitized for infection control. Always ready to help team members and customers.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Personal Care Assistant

Anchor Health
The Bronx
01.2025 - Current
  • Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
  • Participated in recreational activities with clients such as reading books, playing cards or board games.
  • Monitored vital signs such as blood pressure, pulse rate and respiration rate for the patient's health status.
  • Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
  • Prepared meals according to dietary requirements and assisted in feeding when needed.
  • Encouraged independence by helping clients develop self-care skills such as meal preparation or personal hygiene tasks.

Facilities Maintenance Assistant

Equinox Fitness Club
New York
01.2024 - 12.2024
  • Perform daily one-on-one meetings with each shift MOD's
  • Report to the GMIT daily for open tasks
  • Ensure adequate inventory of maintenance and locker room supplies
  • Conduct frequent walk-throughs
  • Implement inclement weather procedures
  • Oversee deliveries
  • Be aware and knowledgeable of emergency procedures
  • Attend Manager meetings
  • Maintain high visibility during peak club hours
  • Ensure elevated level of customer service
  • Complete cleanliness walkthroughs of the facility

HVAC Tech Assistant

Figlia & Sons INC
New York
06.2023 - 12.2023
  • Performing routine maintenance
  • Replacing parts, repairing machinery, and furnishing the HVAC technicians with tools, materials, and supplies.
  • Take monthly training classes for a/c and heating system repairs

Server | Cookline

Jitjatjoe Catering
New York
12.2022 - 06.2023
  • Direct guests to necessary services and features and lead guests on tours of the location
  • Assist with event preparation, set up and closing, including setting up and packing away tables, tablecloths, and place settings
  • Support other staff to ensure guest satisfaction
  • Adhere to safety and quality regulations
  • Assist with the complete setup and breakdown of the banquet area
  • Maintain composure in a fast-paced environment
  • Ensure ingredients and final products are fresh
  • Follow recipes, including measuring, weighing, and mixing ingredients
  • Bake, grill, steam and boil meats, vegetables, fish, poultry, and other foods
  • Present, garnish, and arrange final dishes
  • Maintain a clean and safe work area, including handling utensils, equipment, and dishes
  • Handle and store ingredients and food
  • Maintain food safety and sanitation standards
  • Clean and sanitize work areas, equipment, and utensils
  • Execute opening and closing procedures
  • Set up workstations with required ingredients and equipment
  • Check the quality and freshness of ingredients

Sales Manager | Sales Advisor

Designer Jewelers
Long Island
04.2022 - 11.2022
  • Recruit, train, and coach over 15 staff members on sales process.
  • Meet monthly and quarterly sales goals
  • Handle and assist in customer related issues
  • Sell products to grow sales and profitability
  • Daily training of new products

Sales Manager | Sales Advisor

Shoe MGK
Garden State Plaza
01.2019 - 03.2022
  • Supervise all in-store operations to achieve sales, service, and profitability objectives, maintaining shrinkage, and operating cost controls.
  • Training and developing staff to meet sales goals with successful customer service and sales techniques along with operational tasking expectations
  • Meet or exceed company objectives in all measurable areas of the business.
  • Make money deposits and ensure all cash handling procedures are followed.
  • Maintain staffing levels, scheduling, payroll/selling cost at or below the budget standards.
  • Engage with customers to encourage selling of products
  • Demo products for potential sale

Education

High School Diploma -

Dewitt High School
The Bronx, NY
06-2018

Some College (No Degree) -

ANIMAL BEHAVORIAL COLLEGE
San Francisco, CA

Skills

  • Point of sale systems expertise
  • Monitoring vital signs
  • Personal hygiene standards
  • Housekeeping and cleanliness
  • Effective interpersonal skills
  • Fluent in Spanish
  • Labor skill proficiency
  • Customer service focus
  • Conflict resolution skills
  • Sales assistance support
  • Collaborative teamwork abilities
  • In-depth product knowledge
  • Efficient time management
  • Ingredient handling safety
  • Sanitation best practices
  • Organizational skills in kitchen settings
  • Knife skill competency
  • Temperature regulation monitoring
  • Detail-oriented approach

Hobbies and Interests

  • Environmental conservation
  • Art
  • Hiking
  • Travel

Certification

OSHA 30 Certified

SST Cerified

PCA Certified

Timeline

Personal Care Assistant

Anchor Health
01.2025 - Current

Facilities Maintenance Assistant

Equinox Fitness Club
01.2024 - 12.2024

HVAC Tech Assistant

Figlia & Sons INC
06.2023 - 12.2023

Server | Cookline

Jitjatjoe Catering
12.2022 - 06.2023

Sales Manager | Sales Advisor

Designer Jewelers
04.2022 - 11.2022

Sales Manager | Sales Advisor

Shoe MGK
01.2019 - 03.2022

High School Diploma -

Dewitt High School

Some College (No Degree) -

ANIMAL BEHAVORIAL COLLEGE

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