Cera Freethey
A&M Homecare
Castine,ME
7
years of professional experience
Dedicated professional with strong customer service skills and experience in cash handling. Committed to ensuring client satisfaction through empathy, reliability, and effective communication.
Work History
Personal Care Assistant
1 Year 1 Month- Assisted clients with daily living activities, ensuring comfort and safety in home environments.
- Monitored client health conditions, reporting changes to healthcare teams promptly.
- Developed and maintained positive relationships with clients, fostering trust and communication.
- Implemented personalized care plans, adapting approaches to meet individual client needs.
Cashier/Sales Associate
1 Year 7 Months- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained organized sales floor, ensuring merchandise was well-stocked and displayed attractively.
- Handled customer inquiries and resolved issues promptly to ensure satisfaction.
- Collaborated with management on inventory management and restocking procedures.
- Implemented suggestions for improving checkout efficiency, contributing to smoother operations.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Worked with floor team and managers to meet wide range of customer needs.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Cashier
4 Months- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product selections and inquiries to enhance shopping experience.
- Maintained accurate cash drawer balances through diligent record-keeping practices.
- Managed inventory levels by restocking merchandise and organizing displays effectively.
Education
High School Diploma
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Cash handling
Cleaning and sanitizing
Customer service excellence
Money handling
Reliability and punctuality
Cash handling and management
Customer relations
Cash register operation
Professionalism and courtesy
Cash management
Cash register systems
Cash handling expertise
Payment processing
Product restocking
Product knowledge
Merchandise restocking
Cash drawer balancing
POS system operations
Payment collection
POS systems
Refund handling
Guest inquiries
ID verification
Inventory management
Currency counting
Order packaging
Sales expertise
Retail merchandising
Drawer balancing
Point of sale operation
Purchase assistance
Point-of-sale system operation
Point of sale proficiency
Records maintenance
Timeline
Personal Care Assistant
A&M Homecare
04.2025 - 05.2026Read More
Cashier/Sales Associate
Blue Hill Co-op
02.2020 - 09.2021Read More
Cashier
Bangin’ Whoopie
05.2019 - 09.2019Read More
George Steven’s Academy
High School Diploma
Read More