Jason Oquendo
Winter Park,FL
Summary
Dynamic Sales Associate with a proven track record at JD Sports, excelling in exceptional customer service and inventory control. Demonstrated ability to enhance customer engagement and rapport, while effectively managing stock levels for optimal sales. Skilled in problem-solving and teamwork, consistently delivering positive outcomes in high-stress situations. Achieved significant improvements in customer satisfaction and inventory accuracy.
Overview
2
2
years of professional experience
Work History
Sales Associate
JD Sports
01.2023 - Current
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Used in-store system to locate inventory and place special orders for customers.
- Monitored customers for signs of security concerns and escalated issues to management.
- Trained new personnel regarding company operations, policies and services.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Responded proactively and positively to rapid change.
Education
High School Diploma -
Winter Park High School
Winter Park, FL05.2024
HVAC - HVAC Installation And Repair
Orange Technical College
Orlando, FL05.2024
Major Appliance - Major Appliance Installation And Repair
Orange Technical College
Orlando, FL05.2024
Skills
- Exceptional Customer Service
- Inventory Control
- Payment Processing
- Product Sales
- Loss Prevention
- Independent judgement
- Time Management
- Flexible Schedule
- Teamwork
- Professional Appearance
- Stocking and Receiving
- Problem-Solving
Timeline
Sales Associate
JD Sports
01.2023 - Current
High School Diploma -
Winter Park High School
HVAC - HVAC Installation And Repair
Orange Technical College
Major Appliance - Major Appliance Installation And Repair
Orange Technical College
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