Jason Ortberg
Mound,MN
Summary
To leverage my R&D experience and Quality Management education into a Quality Engineer position.
Overview
21
21
years of professional experience
Work History
Senior R&D Lab Technician
Sleep Number
04.2015 - Current
- Perform testing for the Engineering and Quality department.
- Acquire data and producing test reports.
- Create test plans for new testing.
- Create and maintain test equipment/fixtures in the R&D lab.
- Acquire capital equipment for the R&D lab to support growth and test capabilities. Integrated a FANUC robot into the lab for use of industry standard testing on products.
- Maintain relationships with account managers at RCO the FANUC robot integrator and making capital equipment purchases with them in support of robot testing.
- Utilize OMEGA, Agilent, National Instruments, and LabVIEW data acquisition software, Thermal imaging equipment, MTS, Cornell, and IDM test equipment.
- Obtain UL/ETL safety listing and reports for new products and modifying current UL/ETL reports.
- Obtain FCC part 15.247 certification of new products.
- Design validation testing on hardware and software for 360, Sleep IQ, Dual Temp, Flex Fit and Kids bed.
- Replicate field failures of products to quantify life of product designs currently in the field.
- Creating FMEA’s for new products
- Creating DVP&R’s from FMEA’s
R&D Lab Technician
Sleep Number
03.2012 - 04.2015
Electronics Services Technician
Remote Technologies Inc
03.2008 - 03.2012
- Evaluated and repaired defective products returned from the field and provided economical repair solutions for customers
- Trouble-shooted issues to board level and replaced defective components when economical. Created test programs to reproduce customer’s issues which resulted in higher level repair solutions
- Worked with IR, RF, RS232 and two way zigbee communications.
Electronics Field Services Technician
KEB America
02.2005 - 03.2008
- Loaded testing VFD’s on 3 phase motors, function testing of VFD’s electrical components, identifying and replacing defective components to board level
- Repaired and refurbished VFD drives for direct customer replacements for Motion Control Engineering.
- Traveled to customer jobs sites to provide support during installation and making warranty repairs and replacements
- Maintained positive customer relationships by providing timely and quality solutions to the customer
Education
Associate Degree - Electronic Technology
Hennepin Technical College
02.2005
Bachelor’s Degree - Quality Management
University of Minnesota
03.2018
Skills
- FANUC Robotics
- Handling Tool Operation and Programming Certification – October 2012
- IEC 60335-1 5th Edition
- Safety of Household & Similar Electrical Appliances – May 2016
Timeline
Senior R&D Lab Technician
Sleep Number
04.2015 - Current
R&D Lab Technician
Sleep Number
03.2012 - 04.2015
Electronics Services Technician
Remote Technologies Inc
03.2008 - 03.2012
Electronics Field Services Technician
KEB America
02.2005 - 03.2008
Bachelor’s Degree - Quality Management
University of Minnesota
Associate Degree - Electronic Technology
Hennepin Technical College