Jason Otero
Albuquerque,NM
Summary
Passionate New Mexican craft beer ambassador with 10+ years of experience working with and following the craft beer scene. Experience in distribution, events, draught technology, brand representation, and sales. Dedicated to promoting, protecting, and providing world class beer.
Overview
10
10
years of professional experience
Work History
Sales Associate and Brand Ambassador
Bosque Brewing Company
04.2018 - Current
- Deliver exceptional customer service by engaging with patrons and addressing inquiries promptly.
- Maintain strong relationships with on and off-premise account managers, buyers, and distribution representatives.
- Install and deliver point of sale materials, tap handles, signage, and promotional items.
- Pitch new and core products to accounts and provide one-on-one tasting of products.
- Coordinate and organize events, beer dinners, tap takeovers, and festivals.
- Contribute to and create marketing strategies and ideas for new products or product campaigns.
- Restocking product at off-premise accounts when necessary.
- Ensure product quality by maintaining product freshness and pulling expired or substandard product off shelves when necessary.
- Analyzing sales data and reports to determine sales and distribution gaps or trends.
- Performing audits at the distributor or at on/off-premise accounts to ensure that product is being properly maintained.
- Host potential customers at taprooms.
- Identify business opportunities or collaborations that may increase company and/or product awareness
- Provide brewery tours to taproom visitors and three tier partners.
- Assist with marketing initiatives.
- Protect, promote, and provide world class beer.
Distribution Associate
Bosque Brewing Company
05.2016 - 04.2018
- Load, transport, and deliver kegs and packaged beer to on-premise accounts and brewery taprooms.
- Ensure accurate order fulfillment and verify delivery invoices.
- Safely operate company delivery vehicles while adhering to company safety policies.
- Rotate stock at retail accounts and taprooms to ensure freshness of product.
- Responsible for keg movement, lifting, safe storage using hand tricks, pallet jacks, or lift gates.
- Collect returned products and kegs when necessary.
- Follow assigned delivery routes and schedules while maintaining on-time performance.
- Clean draught lines at taprooms and on-premise accounts.
- Perform draught line maintenance and repair when needed.
Education
Bachelor of Science - Criminology
University of New Mexico
Albuquerque, NM05-2005
Skills
- Customer service excellence
- Teamwork and collaboration
- Time management
- Problem-solving skills
- New Mexico Alcoholic Beverage Control Server Certificate
- Certified Cicerone Level I - Beer Server
- Draught line maintenance
- Perfect company vehicle driving record
- Market and territory knowledge
- Good relationships with account managers and buyers
Timeline
Sales Associate and Brand Ambassador
Bosque Brewing Company
04.2018 - Current
Distribution Associate
Bosque Brewing Company
05.2016 - 04.2018
Bachelor of Science - Criminology
University of New Mexico