Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jason Pilkington

New London,NC

Summary

Hardworking Warehouse Associate with excellent materials handling, storage management and shipment preparation skills. Experienced in picking orders, assembling pallets and preparing containers. Delivers accurate inventory counts and maintains detailed warehouse records.

Spectrum work history

I will work anytime they need me. I have been trying to help maintenance and work with them so I can learn how to work on the main lines one day. I have worked really hard to get all my ncti courses done I have leveled up to a 5.5 in 1 year and 2 months. I will help everyone on are team Intel all work is done and if they need help out of market I do not hesitate to help out.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Technician

Charter Spectrum
05.2022 - Current
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Maintained quality assurance and customer satisfaction objectives.
  • Inspected equipment to identify areas of wear or causes of malfunctions.
  • Observed equipment operation to diagnose and troubleshoot reported issues.
  • Completed job reports and logs immediately following service calls.
  • Mentored junior technicians in maintenance, repair and reporting duties.

Technician/supervisor

Dish Network Corp
01.2016 - 11.2021
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Secured client retention by driving service and product benefits, features and recommendations around clients' needs.
  • Confirmed delivery of orders and troubleshot missed delivery dates, shortages and overages.
  • Resolved inquiries to consistently meet performance benchmarks.
  • Assisted customers in making payments on accounts and setting up payment plans.
  • Recommended improvements to products and services to mitigate complaints.

Forklift Operator

John Deere
02.2004 - 06.2016
  • Consistently met deadlines for loading trailers to meet departure deadlines.
  • Maneuvered forklift over and around loaded pallets, boxes and other materials.
  • Divided and sorted product shipments received using account information and shipping labels.
  • Weighed materials and recorded weights on tags, labels and production schedules.
  • Noted and recorded receipt of materials on drivers' paperwork.
  • Picked up warehouse debris and deposited waste into appropriate piles and stacked baled trash.
  • Transported material to correct locations and documented inventory changes.

Education

High School Diploma -

South Johnson High
Four Oaks, NC
06.2004

Skills

  • Loading and unloading
  • Certified forklift operator
  • Materials movement
  • Customer service-oriented
  • Basic math aptitude
  • Warehouse Management
  • Safety awareness
  • Warehouse picking
  • Equipment operations
  • Deadline-driven
  • Shipping operations
  • Flatbeds and utility beds
  • Staging and sorting

Certification

I have all me ncti diploma's

Level 2 to 3

Level 3 to 4

Level 4 to 5

Level 5 to 6

Timeline

Technician

Charter Spectrum
05.2022 - Current

Technician/supervisor

Dish Network Corp
01.2016 - 11.2021

Forklift Operator

John Deere
02.2004 - 06.2016

High School Diploma -

South Johnson High

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Jason Pilkington