Jason Quintal
Arco Ampm
Lemon Grove,CA
13
years of professional experience
Dynamic retail professional with a proven track record in delivering exceptional customer service and ensuring seamless operations. Recognized for reliability and adaptability in fast-paced environments, consistently contributing to team success. Expertise in cash handling, customer interaction, and effective problem-solving while maintaining a strong focus on achieving results. Committed to fostering positive customer relationships and operational efficiency through strong communication skills and meticulous attention to detail.
Work History
Gas Station Manager
6 Years 5 Months- Oversaw daily operations to ensure compliance with safety regulations and company policies.
- Managed inventory levels, optimizing stock replenishment processes for efficiency.
- Trained and mentored staff on customer service protocols and operational procedures.
- Implemented cost-saving measures that improved overall profitability of the gas station.
- Developed marketing strategies to increase customer engagement and sales volume.
- Analyzed sales data to identify trends and adjust staffing needs accordingly.
- Improved overall store performance with proactive maintenance of gas pumps and equipment.
- Conducted regular audits to ensure accuracy in financial reporting and inventory management.
- Monitored fuel inventory levels closely, placing timely orders to prevent shortages or overstock situations impacting profitability.
- Maintained vendor relationships to secure favorable pricing and reliable supply chains.
Manager / Estimator
6 Years 1 Month- Oversaw daily operations, ensuring quality standards and customer satisfaction were met consistently.
- Developed and implemented process improvements, enhancing workflow efficiency across teams.
- Trained and mentored staff on best practices for body refinishing techniques and safety protocols.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Controlled costs to keep business operating within budget and increase profits.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
Education
GED
- Microsoft Windows
- Mac
- DuPont Performance Lean Manufacturing Grad
- I-CAR
- Mitchell Ultra mate
- Pathways CCC
- Mitchell ABS
- ARMs
- Basic Operations Course
Skills
Cost estimation
Customer Service Representative
Complete file handling
Parts Manager
Manager of shift crew of 10
Bookkeeping
Inventory analyst
Store operations
Budget planning
Merchandising strategies
Employee training
Teamwork
Qualities
I’m self driven to maintain target goals. People Orientated and team focused. I pride myself on customer Satisfaction and being a team player.
Section name
- Annual wage: 2009 -2010 / $34,000.00
- 2010 -2014 / $36,000.00
- Salaries open for discussion based on market area.
Timeline
Gas Station Manager
Arco Ampm
01.2020 - CurrentRead More
Manager / Estimator
Maaco Auto Body
02.2013 - 03.2019Read More
Grossmont College
GED
Read More