Jason Radford
Tulsa,OK
Summary
Senior Contract Administrator experienced in managing customer accounts and relationships, contract negotiations and management, pricing strategies, production coordination, process improvements and quality compliance. Skilled in government and commercial contracts, vendor negotiations, and cross-functional collaboration with Legal, Sales, Production, Quality, Purchasing, and Senior Management.
Overview
22
22
years of professional experience
Work History
Senior Contract Administrator
THE NORDAM GROUP
06.2016 - 08.2026
- Collaborated with Corporate Legal on contract negotiations, terms and conditions, and contractual requirements.
- Managed key customer accounts as primary contact for relationship building and contractual negotiations, ensuring alignment with customer requirements.
- Partnered with internal departments to determine product availability and optimize production mix in support of customer and business requirements.
- Developed sales and pricing strategies for new and key customer accounts.
- Coordinated product scheduling and led weekly status meetings to track obligations, priorities, and delivery requirements.
- Monitored product costs and collaborated with departments to optimize product mix, enhancing cost efficiency.
- Served as an internal auditor in partnership with Quality to support AS9100, ISO 9001, FAA and EASA adherence, product quality, and customer satisfaction.
Contract Administrator II
THE NORDAM GROUP
06.2011 - 06.2016
- Liaised with Legal Department to establish contract terms and conditions that align with company policies and client needs.
- Managed key customer accounts as primary contact for order fulfillment, pricing discussions, and contract negotiations, ensuring client satisfaction and retention.
- Maintained customer relationships through proactive communication on orders, availability, delivery schedules, and contract obligations.
- Collaborated with management on pricing and sales strategies.
- Worked with internal departments to determine product availability and lead times.
- Represented NORDAM products and services at customer sites and trade shows.
Inside Sales Supervisor
PACCAR WINCH
05.2008 - 08.2010
- Supervised daily operations of Inside Sales Department, communicating business obligations, trends, and customer feedback to senior management to inform strategic decisions.
- Determined pricing for catalog products and supervised internal system and market implementation.
- Partnered with Outside Sales to review existing business plans and develop new business strategies.
- Prepared quarterly performance reviews for management, providing insights into team performance and areas for development.
- Conducted companywide training seminars on system integration and process improvements, enhancing team knowledge and operational effectiveness.
Planetary and International Sales Coordinator
PACCAR WINCH
02.2005 - 08.2010
- Served as primary contact for international and planetary product-line customers, ensuring clear communication and support.
- Prepared international shipping documentation, facilitating timely and accurate customs clearance.
- Monitored contracted orders, resolving changes and issues to ensure timely order fulfillment.
- Received and processed customer orders and coordinated scheduling with internal departments.
- Maintained databases for government contracts and conducted inventory of warehoused government products.
- Worked with banking institutions and prepared financial instruments used for product purchases.
Education
Bachelor of Arts - American And World History
University of Tulsa
Tulsa, OK12-2002
Language And International Relations
Université De Savoie
Chambéry, France2002
Skills
- Contract negotiation
- Contract regulation
- Government contracts
- Customer Relationships
- Procurement processes
- Cost monitoring and reduction
- Process improvement
- Order management
- Sales strategy
- Cross-functional collaboration
- Project planning
- Risk management
Volunteering And Leadership
United Way: Organized and Championed the yearly United Way events for NORDAM as the Divisional leader.
References
References available upon request.
Timeline
Senior Contract Administrator
THE NORDAM GROUP
06.2016 - 08.2026
Contract Administrator II
THE NORDAM GROUP
06.2011 - 06.2016
Inside Sales Supervisor
PACCAR WINCH
05.2008 - 08.2010
Planetary and International Sales Coordinator
PACCAR WINCH
02.2005 - 08.2010
Bachelor of Arts - American And World History
University of Tulsa
Language And International Relations
Université De Savoie