Jason Ramos
Lytle,United States
Overview
10
10
years of professional experience
Work History
General Manager
Burger King/Shonaz Foods/South Texas Foods
06.2021 - 05.2024
- Recruited and met with prospective employees to discuss their experience and goals
- Motivated and encouraged all employees to do their best during shifts
- Effectively communicated with team to maintain clearly defined expectations
- Developed rapport with the customer base by handling difficult issues with professionalism and took the opportunity to get to know them through conversation and interaction
- Interviewed, hired and trained new employees from carhops to assistant managers, and Gen Managers in training
- Resolved customer questions, issues and complaints
- Managed departmental expenses to stay within allocated budget
- All operations and duties of a General Manager
Assistant Manager
Church's Chicken
01.2021 - 06.2022
- Effectively and efficiently ran shifts, made schedules, always motivated teams, recommended potential leaders, etc
General Manager
Sonic Drive Inn
06.2014 - 12.2020
- Surpassed revenue goals by effectively removing this location from a danger watch list, by defining a strategic business plan, to almost a million dollar store, in only six months
- Recruited and met with prospective employees to discuss their experience and goals
- Motivated and encouraged all employees to do their best during shifts
- Effectively communicated with team to maintain clearly defined expectations
- Developed rapport with the customer base by handling difficult issues with professionalism
- Interviewed, hired and trained new employees from carhops to assistant managers, and Gen Managers in training
- Resolved customer questions, issues and complaints
- Managed departmental expenses to stay within allocated budget
- While running my store, diligently and effectively overlooked and ran Broadway location
Education
Private Investigator/ Armed Security Officer - Criminal Justice
Mansfield Business School
San Antonio, TX04.1994
General Education High School -
Oliver Wendell
San Antonio, TX06.1992
Skills
- Excellent Guest Service and customer oriented
- People person
- Work well under stress
- Many years of experience
- Professionalism
- Prioritizing
Accomplishments
- Achievements/Tasks
- Best sales increased
- Saved stores from shutting down by turning them into more profitable businesses
- Beat Mysteru Shop Award
Hobbies and Interests
I am a husband, father, of 4, who is actively involved in my children's education and extracurricular activities, such as softball, cheerleading, school functions, etc for our daughters , and former band parent for our local Lytle Pirate Marching band whom our oldest son and daughter belonged to, volunteering at the schools. I, along with my wife are also involved in Veterans of Foreign Wars and American Legion ceremonies dedicated to post war veterans. On my downtime we like to participate in karaoke and shoot pool with our family. I enjoy fishing and camping when I have the opportunity I load up my family and take time to appreciate the outdoors.
I am also an active member of our Church St Andrew’s here in Lytle. Overall I enjoy life, and feel very blessed to have my family, my health, and a passion for excellence.
Timeline
General Manager
Burger King/Shonaz Foods/South Texas Foods
06.2021 - 05.2024
Assistant Manager
Church's Chicken
01.2021 - 06.2022
General Manager
Sonic Drive Inn
06.2014 - 12.2020
Private Investigator/ Armed Security Officer - Criminal Justice
Mansfield Business School
General Education High School -
Oliver Wendell