Jason Ray-Bradley
San Jose,CA
Summary
Proven leader in operations management, achieving high customer satisfaction and sales growth through effective team motivation and training. Committed to fostering a positive work culture and driving operational excellence.
Dynamic professional with extensive experience in multi-unit management. Skilled in problem-solving, staff development, and inventory optimization. Aiming to leverage expertise in customer service and operations to enhance business performance and team engagement.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Team Leader
Target
San Jose, CA
03.2024 - 11.2025
- Led team to achieve daily operational goals and maintain high levels of customer satisfaction.
- Trained new team members on store procedures and operational standards for efficiency.
- Coordinated inventory management processes to ensure optimal stock levels and product availability.
- Implemented visual merchandising strategies to enhance product presentation and drive sales.
- Monitored employee performance, providing feedback to foster professional growth and development.
- Guest Experience; Create a guest-first culture and ensure a positive shopping experience.
Multi-Unit General Manager
Jamba
San Jose, CA
11.2020 - 02.2024
- Oversaw daily operations across multiple locations, ensuring high-quality customer service and product consistency.
- Implemented training programs to enhance staff performance and promote operational excellence.
- Analyzed sales data to identify trends, optimize inventory management, and drive revenue growth.
- Developed and maintained budgets, reducing costs while improving service delivery standards.
- Established performance metrics for team members, fostering accountability and recognition of achievements.
- Collaborated with marketing teams to launch promotional campaigns that increased brand awareness and customer engagement.
- Streamlined communication processes between units to enhance teamwork and operational efficiency.
- Created a positive work culture by fostering open communication channels between staff members and management personnel alike.
- Streamlined inventory management processes to minimize waste and maintain optimal stock levels at each location.
- Managed budgets effectively by monitoring financial reports and making data-driven decisions on cost reduction opportunities.
Education
High School Diploma -
William C. Overfelt
San Jose, CA06.2021
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Training and mentoring
- Operations management
- Sales growth
- Staff development
- Customer service
- Problem-solving abilities
- Time management
- Multitasking Abilities
- Cash handling
- Microsoft Office skills
Certification
- ServSafe Restaurant Management Certification
Timeline
Team Leader
Target
03.2024 - 11.2025
Multi-Unit General Manager
Jamba
11.2020 - 02.2024
High School Diploma -
William C. Overfelt