Summary
Overview
Work History
Skills
Accomplishments
Timeline
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Jason Rhoton

San Ramon,CA

Summary

Talented Wine Director exceeding demanding guest expectations and business targets. Successful at developing strong business reputations built on knowledgeable and professional service. Performance-oriented and driven to continuously increase customer base and revenue.

Overview

18
18
years of professional experience

Work History

Wine Director

Santini Wines
11.2013 - Current
  • Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Monitored and adjusted pricing, discounts and promotions to maximize profitability.
  • Trained service staff on wines, spirits and cocktails to maximize revenue and maintain stellar reputation for service.
  • Implemented new promotional strategies, dramatically increasing business.
  • Maximized quality assurance by completing frequent line checks.

Sales and Delivery

Five Star Supply, Inc
01.2010 - 11.2013
  • Managed customer inquiries and complaints in polite and professional manner.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Filled out load paperwork and DOT-mandated log books.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.

Mechanical Division/Laborer

C. Overaa Construction
05.2005 - 12.2009
  • Oversaw logistics and inventory management for storeroom.
  • Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
  • Maintained organized work area by cleaning and removing hazards.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Support systems for piping and pumps for waste water and water treatment plants.
  • Installation of pipes,valves, pumps, flow meters and mechanical joint underground pipe.
  • Threaded pipe, PVC and airline pipes. victaulic grove pipe and fittings.

Skills

  • Service Daily Routes
  • Safety/Quality Control
  • Team Management
  • Operations
  • Inventory Management

Accomplishments

• Class A license with air brake and endorsements

• Safety Awards for overseeing all safety for Jamieson Canyon water treatment plant

  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Timeline

Wine Director

Santini Wines
11.2013 - Current

Sales and Delivery

Five Star Supply, Inc
01.2010 - 11.2013

Mechanical Division/Laborer

C. Overaa Construction
05.2005 - 12.2009

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Jason Rhoton