Katie Mueller
Columbus
Summary
Dynamic Wine Director with a proven track record at Market Bar Vinoteca, excelling in wine program management and personalized guest recommendations. Strong leadership and exceptional customer service skills led to increased sales and enhanced guest satisfaction. Detail-oriented and adaptable, I thrive in fast-paced environments while driving results through effective inventory management.
Overview
8
8
years of professional experience
Work History
Wine Director
Market Bar Vinoteca Dublin Bridge Park - Vinoteca Grandview
Columbus
09.2024 - Current
- Manage the wine program and wine club, including inventory management, ordering, and organization.
- Provide personalized wine recommendations to guests, resulting in increased wine sales, and guest satisfaction.
Wine Club Specialist and Wine Tender
Carfagnas Wine and Spirits - OHLQ
03.2023 - 09.2024
- Assisted Wine Director in managing wine program and cellar
- Conducted daily wine tastings for over 700 wine club members
- Provided personalized wine recommendations to guests, resulting in increased wine sales and guest satisfaction
Bartender
OB4H (Ohio Bartenders For Hire)
01.2022 - 01.2024
- Taught wine education classes
- Worked as a bartender for private events, corporate events, and charity events
Wine Attendant
Cooper's Hawk Restaurant & Winery
01.2022 - 04.2023
- Provided wine tastings and handled retail sales
- Assisted with Wine Club Membership activities and oversaw carry-out and catering orders
Barista
STARBUCKS
08.2021 - 12.2022
- Provided quality beverage service to customers and maintained strong customer relations
- Certified Barista Trainer responsible for fielding questions and complaints from customers
EMPI Analyst/Notary
OSU WMC
12.2019 - 07.2022
- Performed medical record merges, data corrections, and record analysis in various healthcare systems
- Conducted exhaustive record searches and collaborated with multiple agencies for verification purposes
Team Lead, HIM
OhioHealth
02.2017 - 10.2018
- Provided leadership and support in the Health Information Management department
- Assisted in training, scheduling, and workflow assessment for document imaging functions and release of information
Education
WSET Level 2 - Wine Education
Napa Valley Wine Academy
Napa, CA04.2024
Certified Sommelier - Certified Sommelier
Court of Master Sommeliers
Santa Barbara, CA03.2024
Licensed Bartender - Bartending and Mixology
Columbus Bartending School
Columbus, OH01.2022
Skills
- Strong leadership and supervisory skills
- Excellent customer service and communication abilities
- Proficient in data analysis and problem-solving
- Flexible and adaptable to change
- Detail-oriented, and highly organized
Timeline
Wine Director
Market Bar Vinoteca Dublin Bridge Park - Vinoteca Grandview
09.2024 - Current
Wine Club Specialist and Wine Tender
Carfagnas Wine and Spirits - OHLQ
03.2023 - 09.2024
Bartender
OB4H (Ohio Bartenders For Hire)
01.2022 - 01.2024
Wine Attendant
Cooper's Hawk Restaurant & Winery
01.2022 - 04.2023
Barista
STARBUCKS
08.2021 - 12.2022
EMPI Analyst/Notary
OSU WMC
12.2019 - 07.2022
Team Lead, HIM
OhioHealth
02.2017 - 10.2018
WSET Level 2 - Wine Education
Napa Valley Wine Academy
Certified Sommelier - Certified Sommelier
Court of Master Sommeliers
Licensed Bartender - Bartending and Mixology
Columbus Bartending School