Patient-focused Medical Administrator with extensive experience leading healthcare teams and overseeing medical support operations. Proficient in developing and implementing strategic initiatives to improve patient care, operational efficiency, and financial performance. Skilled in regulatory compliance, quality assurance, and risk management.
Overview
31
31
years of professional experience
Work History
Medical Administrator
US Air Force Base
McGuire AFB, NJ
07.1993 - 08.2013
Established processes to ensure efficient workflow throughout the organization.
Ensured compliance with all applicable laws, regulations, military standards.
Created and presented weekly reports to senior management summarizing operational performance metrics.
Managed company relationships by negotiating contracts and ensuring timely delivery of personnel.
Analyzed customer feedback data to develop action plans for improving services offered.
Managed annual budgeting and forecasting, optimizing resource allocation.
Conducted performance evaluations, providing feedback and coaching for team development.
Led team meetings and one-on-one coaching sessions to continuously improve performance.
Collaborated with clinical staff to ensure accuracy of all documentation associated with referrals.
Developed relationships with internal departments and external entities related to medical referrals.
Maintained databases of active referrals and tracked progress of each case until completion.
Private Pilot
NY Pet Rescue
Harrison, NY
05.2014 - 04.2015
Adhered to Federal Aviation Administration regulations at all times.
Developed efficient flight plans to ensure maximum efficiency and safety during travel.
Navigated through airspace utilizing GPS navigation systems.
Inspected engines, brakes, tires, wings, flaps, landing gear assemblies and other parts before takeoff.
Conducted pre-flight inspections and ensured aircraft was safe for operation.
Managed paperwork such as trip logs, manifests, inspection reports.
Operated radio equipment to communicate with other aircrafts or ground personnel.
Provided life saving dog rescue flights for 210 dogs in personally owned aircraft preventing euthanasia.
Ensured the safety and welfare of dogs during rescue flights from airports across the country.
Monitored weather conditions and adjusted flight plans accordingly.
Animal Caretaker
Woodford Cedar Run Wildlife Refuge
Medford, NJ
10.2013 - 09.2014
Monitors animals for signs of illness or injury and administers medications as prescribed by a veterinarian.
Transports animals between locations safely and humanely using appropriate equipment.
Observes animals to detect signs of pain or distress and reports any problems to the supervisor immediately.
Participates in training sessions on proper animal handling techniques.
Cleans and maintains animal living areas, including cages and tanks, using appropriate cleaning materials.
Collaborates with fellow staff members in providing quality care to all assigned animals.
Adheres strictly to established policies and procedures related to animal caretaking duties.
Records observations of animal behavior, health, diet and other information as required.
Performs minor medical treatments such as wound care, administering medication, bandaging wounds as instructed by a veterinarian or supervisor.
Feeds animals according to instructions from veterinarians or animal care supervisors.
Sales Associate
Sportsman's Warehouse
Phoenix, AZ
12.2022 - Current
Assisted customers with product selection, sizing and styling.
Handled customer complaints in a professional manner.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Restocked shelves as needed to ensure sufficient inventory levels.
Greeted customers and provided exceptional customer service.
Provided accurate information about products, prices and services.
Maintained up-to-date knowledge of store merchandise and policies.
Upsold additional items based on customer interests and needs.
Engaged customers in friendly, professional dialogue to determine needs.
Built and maintained relationships with peers and upper management to drive team success.
Trained new team members in cash register operation, stock procedures, and customer services.
Performed background checks for gun purchases ensuring all information is complete and accurate.
Strongly enforced all gun sale laws and regulations.
Education
Certificate - Wildlife Management
Thomas Edison State University
Trenton, NJ
08-2008
Associate of Science - Medical Administration
Community College of The Air Force
Montgomery, AL
02-2001
Bachelor of Science - Science of Aviation
Liberty University
Lynchburg, VA
Skills
Problem-solving capabilities
Office administration abilities
Financial management experience
Attention to Detail Focus
Conflict Resolution Strategies
Organizational abilities
Networking and relationship building
Wildlife management understanding
Affiliations
Avid outdoorsman
Motorcycle enthusiast
Passionate about flying
Raising multiple animals
Accomplishments
Awarded several outstanding airman of the month and year awards.
Top academic graduate from Airman Leadership School.
Certificate of appreciation for coaching little league baseball for 15 years
Top graduate from private pilot school graduating six months sooner than peers
COMMAND CHIEF MASTER SERGEANT, TWENTIETH, Senior Intelligence Analyst at UNITED STATES AIR FORCE F.E. Warren AIR FORCE BASE, AIR FORCECOMMAND CHIEF MASTER SERGEANT, TWENTIETH, Senior Intelligence Analyst at UNITED STATES AIR FORCE F.E. Warren AIR FORCE BASE, AIR FORCE
Senior System Engineer at 66th Air Base Group, 66 ABG, Hanscom Air Force BaseSenior System Engineer at 66th Air Base Group, 66 ABG, Hanscom Air Force Base
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