Jason Rowe
Hagerstown,MD
Summary
Dynamic Shop Manager with a proven track record at Tailor Made Cuts LLC, excelling in customer service and employee management. Enhanced sales through effective inventory control and optimized store layout. Skilled in health and safety protocols, ensuring a clean and inviting environment while fostering positive client relationships.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Shop Manager
Tailor Made Cuts LLC
Hagerstown, MD
2018 - Current
- Maintained a clean, safe, and inviting salon environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
Licensed Barber
Ryans Krispy Cuts
Frederick, MD
2013 - 2018
- Improved overall salon experience by offering expert advice on hair care maintenance routines tailored to each client''s needs.
- Enhanced customer satisfaction by providing personalized haircuts and styling services.
- Successfully managed challenging customer situations with diplomacy and professionalism, ensuring that issues were resolved promptly to maintain positive relationships with clients moving forward.
- Suggested improvements to workspace layout that resulted in better workflow efficiency without compromising aesthetic appeal or cleanliness standards.
Warehouse Worker
Quad Graphics
Martinsburg, WV
2011 - 2012
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50+ pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Education
2 Year College Equivalent Visual Communications -
Washington County Technical High School
Hagerstown, MDSkills
- Customer service
- Employee management
- Health and safety
- Invoicing
- Policy enforcement
- Sales promotions
- POS systems
- Store layout
- Staff recruitment
- Social media marketing
- Budgeting and finance
Certification
Licensed Barber
Timeline
Shop Manager
Tailor Made Cuts LLC
2018 - Current
Licensed Barber
Ryans Krispy Cuts
2013 - 2018
Warehouse Worker
Quad Graphics
2011 - 2012
2 Year College Equivalent Visual Communications -
Washington County Technical High School