
Dynamic IT Field Support Technician with a proven track record at JMF Networks, excelling in network troubleshooting and delivering exceptional customer service. Adept at hardware installation and software configuration, I thrive on solving complex technical issues and enhancing system performance, ensuring seamless operations and client satisfaction.
IT user support on multiple platforms, Experienced in troubleshooting various issues to do with hardware, software and networking, Trained in all aspects of electrical helper/electrician duties including troubleshooting, installation, service calls, and residential/commercial construction, Responsibilities have included use of my own truck for daily calls for customer requests/issues, Customer account estimates, invoice, and billing, Internet/Phone troubleshooting and installation, Copper/Fiber Optic splicing, Trencher Trained, Pole climbing, Scissor lift, Cherry pick lift, Bucket training, Daktronics Billboard
Experienced professional with IT and Electrician background, looking to use my technical knowledge and collaboration skills to provide support to others.