Jason Scheidt
Mount Orab
Summary
Dynamic admissions supervisor at Kings Island with a proven track record in enhancing guest relations and ensuring compliance with safety protocols. Skilled in problem resolution and effective communication, I consistently foster a welcoming environment, driving customer satisfaction and loyalty through exceptional service and teamwork.
Overview
4
4
years of professional experience
Work History
Admissions Supervisor
Kings Island
Mason
07.2024 - 08.2025
- Maintained a clean, efficient, and welcoming environment for the guests and the associates.
- Oversaw ticketing systems and ensured accurate processing of guest transactions.
- Addressed guest inquiries and resolved issues to enhance visitor experience.
- Monitored compliance with safety protocols and company policies at entry points.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
Sales Associate
Kings Island
Mason
03.2021 - 07.2024
- Assisted customers with product selection and provided exceptional service.
- Maintained knowledge of park attractions, events, and promotions for guest inquiries.
- Collaborated with team members to enhance customer experiences during peak hours.
- Resolved customer issues promptly to ensure satisfaction and maintain loyalty.
- Handled customer complaints in a professional manner.
Education
High School Diploma -
Western Brown
Mount Orab, Ohio05-2025
Skills
- Customer service
- Team collaboration
- Problem resolution
- Time management
- Task prioritization
- Effective communication
- Guest relations
- Safety protocols
Affiliations
- Upcoming theatrical performer.
- Tennis player.
- Roller coaster enthusiast.
Accomplishments
- Promoted to a leadership role at Kings Island before the age of 18.
- MVP on the varsity tennis team.
- Lead role in the musical performed as a senior in highschool.
Languages
English
Professional
Timeline
Admissions Supervisor
Kings Island
07.2024 - 08.2025
Sales Associate
Kings Island
03.2021 - 07.2024
High School Diploma -
Western Brown
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