Jason Shannon
Portland,OR
Summary
Results-driven AV leader with deep expertise in full-cycle commercial audiovisual system deployment—from design and fabrication through implementation, quality assurance, commissioning, installation, and service. Proven management experience leading complex enterprise integration projects, enforcing rigorous standards, optimizing processes, and driving efficiencies that directly increased project margins. Excelled in trade coordination, stakeholder management, QA audits, system performance validation, and minimizing rework for on-time, on-budget delivery that exceeds client expectations. Proficient with industry tools, equipment, and commissioning processes; detail-oriented collaborator passionate about team leadership and growth in the evolving AV sector.
Overview
10
10
years of professional experience
Work History
Field Implementation and Quality Assurance Manager
One Diversified
08.2022 - Current
- Led full-cycle implementation of complex commercial AV systems for enterprise clients across multiple regions, managing both Seattle and Portland offices while overseeing design validation, deployment, commissioning, and handover to ensure seamless performance and client satisfaction
- Directed cross-functional teams—including internal technicians, subcontractors, and trades—while collaborating closely with project engineers, general contractors, stakeholders, and end-clients to review scopes of work, bills of materials, system designs, and change orders; additionally managed all technician scheduling and built comprehensive project schedules to ensure on-time, on-budget execution to the highest quality standards
- Conducted rigorous quality assurance audits, process reviews, and system validation, and discrepancy resolution to minimize rework, ensure compliance, and drive operational efficiencies that directly increased project margins
- Delivered consistent on-site oversight and troubleshooting, combining hands-on installation expertise with managerial leadership to exceed expectations and support continuous improvement in commercial AV environments
- Mentored and developed junior team members, fostering skill growth, industry certifications, and adherence to AV integration standards throughout project lifecycles
Installation Supervisor
Tempest Technologies
10.2019 - 08.2022
- Served as working lead technician and supervisor, performing hands-on commercial AV installations while directing apprentice technicians and subcontracted crews through full project execution—from rough-in to final activation
- Execution and supervision of critical install tasks including rack fabrication, structured cabling/termination, structural mounting, wire management, device integration, and initial configuration/setup to ensure high-quality results and demonstrate best practices
- Delegated daily tasks, adjusted on-site workflows in real-time, and coordinated team efforts to adapt to site conditions, construction delays, or minor scope changes while keeping projects on schedule
- Enforced field safety protocols (OSHA-compliant lift/scissor operation, fall protection, tool handling) and AV industry standards to maintain a safe work environment and consistent workmanship
- Conducted real-time quality checks, immediate corrective coaching, and troubleshooting alongside the team to minimize punch-list items and deliver clean, functional systems
- Acted as primary on-site liaison for general contractors and end-clients, addressing field-level questions, coordinating access, and resolving installation-related issues quickly
- Mentored junior technicians through direct guidance, practical demonstrations, and skill-building sessions on tools, techniques, and AV best practices to strengthen team performance
AV Project Lead, Systems Integration
AVI-SPL
06.2016 - 10.2019
- Led hands-on installation of commercial audio-visual equipment in active construction environments and finished/occupied spaces, ensuring precise execution and minimal disruption to ongoing operations
- Fabricated AV equipment racks, managed structured wire routing and cable management, and applied industry best practices to deliver clean, reliable systems under tight deadlines and high-pressure conditions
- Safely operated scissor lifts, boom lifts, and other elevated access equipment in full compliance with OSHA standards, maintaining site safety and enabling efficient high-level installations
- Collaborated directly with project engineers to validate system designs on-site, identifying and resolving discrepancies, adapting to field conditions, and confirming accurate integration before final activation
- Executed core AV integration tasks including mounting, termination, device connections, and basic testing to support seamless system performance and contribute to successful project handovers
- Demonstrated reliability and technical proficiency by consistently meeting quality expectations in dynamic job sites, building foundational expertise for advanced AV deployment roles
Education
Certified Technology Specialist (CTS) -
Avixa
Limited Energy Electrical License (LET) -
Oregon Building Codes Division
CCB -
Oregon Construction Contractors Board
30 Hour Certification - undefined
OSHA
Misc. Industry Certificaitons -
Biamp, Crestron, Dante, Extron, Etc.
Skills
- Team leadership and cross-functional coordination in AV project implementation
- Proven implementation leadership, overseeing timelines, budgets, trade/vendor coordination, technician scheduling, project timeline development, and consistent on-time/on-budget delivery
- Strong verbal, written, interpersonal, and stakeholder communication
- Quality assurance and process optimization to minimize rework, ensure compliance, and drive project efficiencies/margin improvements
- Deep understanding of AV system flow, design principles, commissioning (testing, tuning, performance validation), and full-cycle deployment
- Resource management: mindful stewardship of company time, materials, budgets, personnel, and multi-office operations
- Client-focused: empathetic, polite, punctual, and dedicated to exceeding needs and expectations
- Detail-oriented problem-solving, on-site troubleshooting, and continuous improvement in commercial AV environments
Timeline
Field Implementation and Quality Assurance Manager
One Diversified
08.2022 - Current
Installation Supervisor
Tempest Technologies
10.2019 - 08.2022
AV Project Lead, Systems Integration
AVI-SPL
06.2016 - 10.2019
30 Hour Certification - undefined
OSHA
Certified Technology Specialist (CTS) -
Avixa
Limited Energy Electrical License (LET) -
Oregon Building Codes Division
CCB -
Oregon Construction Contractors Board
Misc. Industry Certificaitons -
Biamp, Crestron, Dante, Extron, Etc.