Jason Sheffield

• As a Vendor Coordinator at Benson Integrated Marketing Solutions, I create and manage purchase orders, ensuring timely and accurate processing. I oversee the full order lifecycle from placement to shipment tracking and delivery confirmation, maintaining seamless communication with vendors and promptly resolving any issues that arise. By leveraging strong problem-solving skills, I help streamline processes and enhance operational efficiency. I also collaborate closely with internal teams, motivating them to achieve shared performance goals, all while upholding a commitment to excellence in every stage of vendor and order management.
• Coordinated vendor relationships to ensure timely delivery of marketing materials.
• Streamlined procurement processes, enhancing efficiency and reducing lead times.
• Managed inventory levels, ensuring optimal stock for ongoing projects.
• Collaborated with cross-functional teams to align project goals with vendor capabilities.
• Led training sessions for staff on vendor management best practices.
• Managed the onboarding process for new vendors, ensuring seamless integration into existing processes and systems.
• Conducted regular vendor audits, ensuring compliance with regulatory requirements and company policies.
• Enhanced vendor relationships by establishing clear communication channels and addressing concerns promptly.
• Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
• Developed internal requirements and standards to minimize regulatory risks and liability across programs.

• Coordinated daily operations to optimize workflow and enhance team productivity.
• Implemented process improvements that streamlined project timelines and reduced errors.
• Managed project documentation, ensuring accuracy and accessibility for all stakeholders.
• Developed training materials for onboarding new staff, enhancing overall team efficiency.
• Boosted department morale by cultivating a positive work environment that fostered collaboration among team members.
• Reduced processing errors by implementing stringent quality control measures and providing staff training.
• Kept high average of performance evaluations.
• Managed high-volume data entry tasks, resulting in accurate and timely updates to company records.

• Coached and trained staff to ensure the highest of store standards were met, and to guarantee consistent excellent customer service.
• Led monthly and daily meetings to review team and store progress and expand on product knowledge.
• Oversaw store setups, hourly targets and daily sales goals.
• Assisted with brand awareness through trendy and engaging social media content via Facebook and Instagram.
• Provided excellent customer service.
• Consistently met sales goals.
• Recommended products based on customers' needs and beauty/health goals.
• Coordinated in-store customer events like Bath Bomb Press Events.
• Promoted to Senior Sales Associate within a year.
• Promoted to Floor Lead within two years.
• Supervised daily operations, ensuring efficient workflow and adherence to company standards.
• Mentored team members on product knowledge and customer service best practices.

Design and Technical Theatre (Bachelor's degree)

• President of Team Piedmont Ambassadors