Jason Shook
Ennis,TX
Summary
Experienced management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.
Overview
21
21
years of professional experience
Work History
Store Manager
Guitar Center
Cedar Hill, TX
06.2019 - Current
- Facilitated team development by offering strategic advice and necessary information to enhance sales performance.
- Reviewed and updated financial data inventory and statistics to ensure accuracy and relevance.
- Monitored stock status and arranged merchandise displays to maximize visibility and sales potential.
- Oversaw payroll administration while coordinating recruitment, hiring, and training programs for store personnel.
- Oversaw execution of operational tasks for institutional sales and rental services, maintaining efficiency for all assigned accounts.
- Supported educators by facilitating the promotion of music and arts lesson program to enrich student learning experiences.
- Provided outstanding support to each customer, fostering positive relationships.
- Partner with members of the management team to achieve EBITDA, sales, and margin goals
- Ensured optimal staffing levels in the department to enhance operational efficiency through effective hiring and training of company associates.
- Managed logistics for shipping and receiving to ensure timely inventory flow.
- Achieved optimal warehouse organization and inventory management through effective stocking strategies. Improved facility maintenance processes, resulting in enhanced operational efficiency. Fostered teamwork to elevate overall productivity in warehouse operations.
- Achieved significant reductions in inventory loss through effective loss prevention measures. Enhanced workplace safety by implementing comprehensive inventory management systems. Improved cash management processes, resulting in streamlined business reporting.
- Performed comprehensive audits of signage and pricing on a weekly basis to maintain product merchandising integrity and accuracy.
Service Advisor
Barlogio's Auto Shop
Visalia, CA
06.2012 - 05.2016
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Enhanced service quality through precise documentation of technician requests and detailed vehicle condition reports.
- Scheduled appointments strategically to optimize shop operations and improve workflow efficiency.
- Provided detailed information on maintenance services and repair options to empower customers in their decision-making process.
- Achieved improved equipment performance through diligent lube oil filter, scanning and diagnostics. Enhanced operational efficiency by identifying and resolving mechanical issues promptly. Fostered a culture of proactive maintenance through regular equipment assessments.
Warehouse Manager
New Breed Logistics
High Point, NC
11.2004 - 05.2011
- Achieved operational excellence by effectively managing warehouse activities with a team of 25 employees. Enhanced team performance through strategic leadership and support. Improved overall efficiency by optimizing warehouse processes.
- Engaged with new breed customers to maintain positive relations and provide outstanding support tailored to their needs.
- Executed high-volume distribution and redistribution strategies to maintain operational efficiency and meet critical deadlines.
- Maintained operational readiness and serviceability of all field protective masks (FPM) to ensure safety compliance.
- Executed comprehensive strategies for building and managing USMC/ACM blocks and unit pack outs to ensure operational readiness.
- Performed comprehensive quality audits and cycle counts to uphold 100% inventory accuracy.
- Implemented strategies for efficient data management and organization of online files.
- Monitored project developments and communicated detailed progress reports and situational updates to corporate headquarters.
- Monitored and maintained shelf life and visibility of radiation gear and other expiry-sensitive equipment to support safety compliance.
- Achieved improved employee readiness through comprehensive training in WMS, Kronos, and warehouse procedures. Enhanced safety culture by conducting toolbox talks on OSHA awareness and safety practices. Promoted safe operations through effective forklift safety training sessions.
- Facilitated forklift training sessions and operated machinery to enhance workforce efficiency.
Education
NBCD Certification - Nuclear, Biological, Radiational Defense
USMC NBCD
Camp Pendleton South, CA04-2009
High School Diploma -
Golden West High School
Visalia, CA06-1993
Skills
- Customer service
- Problem-solving
- Interpersonal Communication
- Organizational
- Performance Management
- Technology
- Delegation
- Leadership
- Travel
Timeline
Store Manager
Guitar Center
06.2019 - Current
Service Advisor
Barlogio's Auto Shop
06.2012 - 05.2016
Warehouse Manager
New Breed Logistics
11.2004 - 05.2011
NBCD Certification - Nuclear, Biological, Radiational Defense
USMC NBCD
High School Diploma -
Golden West High School