JASON SIMPSON
Monroe,NC
Summary
Experienced with coordinating transportation logistics and optimizing routes for efficiency. Utilizes team collaboration and problem-solving skills to ensure timely and cost-effective deliveries. Track record of managing fleet operations and adapting to dynamic environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Commercial Truck Driver
Rocktown Transport LLC
Wingate, NC
10.2024 - Current
- Directed logistics for transporting goods and materials with CDL Class A vehicles to enhance safety and streamline operations.
- Managed comprehensive record-keeping of daily activities, including driving hours, mileage, and fuel consumption.
- Conducted thorough pre-trip inspections of vehicles to guarantee optimal operational readiness.
- Operated equipment to efficiently load and unload cargo.
Buyer/Planner
Duff-Norton
Charlotte, NC
09.2023 - 10.2024
- Orchestrated development and maintenance of production schedules to guarantee timely product delivery.
- Evaluated demand forecasts and sales data to optimize inventory management.
- Generated work orders and conveyed instructions to shop floor personnel to enhance production efficiency.
- Leveraged ERP systems, including SAP, to track inventory levels and monitor order status effectively.
Customer Service Representative
Duff-Norton
Charlotte, NC
01.2022 - 09.2023
- Delivered exceptional customer service by promptly addressing inquiries and resolving issues.
- Oversaw high volume of incoming calls and emails, consistently achieving performance benchmarks for response time and resolution.
- Exhibited comprehensive product knowledge to address customer inquiries and deliver precise information.
- Cultivated strong customer relationships through active listening and empathetic engagement.
- Facilitated collaboration among cross-functional teams to escalate and resolve customer issues efficiently.
Inside Sales Coordinator
UFPI
Locust, NC
05.2021 - 01.2022
- Delivered exceptional customer service by addressing client inquiries and resolving issues promptly.
- Analyzed customer pain points and developed tailored solutions to enhance satisfaction.
- Facilitated development of pricing proposals aligned with client specifications.
- Attained exceptional customer satisfaction ratings through diligent post-sales survey analysis.
Commercial Truck Driver
UFPI
Locust, NC
01.2018 - 05.2021
- Executed transportation of goods and materials using commercial trucks to ensure timely delivery.
- Operated equipment to efficiently load and unload cargo, ensuring safety and compliance with industry standards.
- Ensured cargo security for transportation, mitigating risks of damage or loss during transit.
- Executed safe and efficient operation of forklift for material, product, and equipment transportation.
Commercial Truck Driver
Steven's Transport
Dallas, TX
07.2017 - 01.2018
- Managed logistics operations by operating commercial trucks for efficient transport of goods and materials to designated locations.
- Evaluated vehicle functionality before each journey to maintain operational standards and prevent breakdowns.
- Implemented cargo securing protocols to safeguard shipments and maintain integrity throughout transportation.
- Optimized delivery processes by following established routes and schedules, ensuring punctuality in deliveries.
- Executed professional and respectful delivery of goods, enhancing overall customer experience.
Transportation Specialist
Union County Public Schools
Monroe, NC
06.2016 - 05.2017
- Developed and implemented training programs for new hires, focusing on transportation procedures and regulatory compliance to uphold industry standards.
- Evaluated data from GPS tracking systems to enhance route efficiency.
- Evaluated driver performance through systematic assessments based on key performance indicators (KPIs).
- Leveraged Transportation Management System (TMS) to optimize planning and execution processes for efficient shipment operations.
- Developed and executed emergency route program aimed at strengthening school and transportation relations amid high-stress scenarios and driver shortages.
Transportation Specialist Assistant
Union County Public Schools
Monroe, NC
09.2011 - 06.2016
- Administered confidential files and records, ensuring accuracy and accessibility for efficient retrieval.
- Coordinated response efforts for incoming calls and emails, delivering timely and professional assistance to all inquiries.
- Ensured safe transportation of students to and from school while strictly adhering to traffic laws and safety regulations.
- Supervised student boarding and exiting procedures to ensure safety compliance.
Education
Business Administration Degree - Degree Program
UFP Business School
08-2021
High school diploma or GED - undefined
Skills
- Microsoft Office application proficiency
- FMCSA KPI’s
- Shipping documentation
- Transportation scheduling
- Logistics functions
- Route planning
Certification
- X Endorsement
- School Bus Endorsement
- Hazmat Endorsement
- Passenger Endorsement
- Tanker Endorsement
- DOT Physical Certification
- CDL A
- CDL B
- Air Brake Endorsement
- Driver's License
- Hazardous Materials (HAZMAT) Certification
- Forklift Certification
Languages
English
Timeline
Commercial Truck Driver
Rocktown Transport LLC
10.2024 - Current
Buyer/Planner
Duff-Norton
09.2023 - 10.2024
Customer Service Representative
Duff-Norton
01.2022 - 09.2023
Inside Sales Coordinator
UFPI
05.2021 - 01.2022
Commercial Truck Driver
UFPI
01.2018 - 05.2021
Commercial Truck Driver
Steven's Transport
07.2017 - 01.2018
Transportation Specialist
Union County Public Schools
06.2016 - 05.2017
Transportation Specialist Assistant
Union County Public Schools
09.2011 - 06.2016
Business Administration Degree - Degree Program
UFP Business School