Jason Sinkovic
Mentor,OH
Summary
Dedicated IT Professional with 18 years of experience in the field. Currently working as the sole IT Manager of Meyers, Roman, Friedberg & Lewis. I maintain and manage the entire network and systems infrastructure while simultaneously providing break/fix support for 70-80 users on a day-to-day basis. Automated several processes in order to resolve repeating issues.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Senior Desktop Specialist
Cleveland State University
2006 - 2010
- Created and maintained computer lab images for student and faculty use
- Provided support for Mac and Windows computers throughout the school campus
- Helped run the CSU PC Repair Shop: Where students and faculty could receive tech support for a wide variety of computer issues relating to their personal computers.
IT Manager
Meyers, Roman, Friedberg & Lewis
10.2020 - Current
- Created a Disaster Recovery Plan (DRP) in the event of any catastrophic failure
- Created and implemented Print Server Management services within the environment
- Created and maintained step-by-step guides for various software platforms
- Created scripts to push software, silently to workstations within the environment through the use of various RMM platforms
- Created Spam campaigns to pinpoint issues within the environment and used the information gathered to provide additional training
- Implemented policies within the environment through the use of GPO's
- Implemented Multi-Factor Authentication via Third-Party apps and maintained MFA policies
- Implemented Zoom Room systems within the environment to provide an easier method for virtual meetings
- Maintained Active Directory
- Maintained DRP with monthly testing
- Maintained DNS/Zone Records for our environment
- Managed and maintained spam filtering within the environment
- Managed and maintained network systems and infrastructure
- Managed and maintained backups within the environment
- Managed and maintained VMWare virtual servers
- Managed and maintained workstations through the use of an internal RMM system
- Provided break/fix support for 70+ users on a day to day basis
- Provided guidance on new IT initiatives
- Provided training sessions on new software
- Worked with a multitude of third-party vendors to find the best equipment for the lowest cost
- Worked within the constraints of the IT Budget.
Education
Bachelors of Business Administration - Information Systems
Cleveland State University
Cleveland, OH12.2010
Skills
- Dedicated
- Success-driven
- Motivated
- Punctual
- Loyal
- Friendly
- Flexible
- Infrastructure Planning
- IT Compliance
- IT Procurement
- Operating system management
- Network Administration
- Technical Troubleshooting
- IT Asset Management
Certification
- A+
- Network+
References
- Elizabeth McCrea, Attorney: 319-981-8530
- Marcia Nowak, Paralegal: 216-470-3535
Timeline
IT Manager
Meyers, Roman, Friedberg & Lewis
10.2020 - Current
Senior Desktop Specialist
Cleveland State University
2006 - 2010
Bachelors of Business Administration - Information Systems
Cleveland State University
- A+
- Network+